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“Great place to stay!” 4 of 5 bubbles
Review of MainStay Suites

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MainStay Suites
Ranked #8 of 90 Hotels in Pigeon Forge
Certificate of Excellence
Lexington, KY
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great place to stay!”
4 of 5 bubbles Reviewed October 14, 2013

Went for a quick trip over fall break with my son. Had a one bedroom suite. Very nice to have 2 t.v.'s. Kitchen set up was great to have a full fridge and breakfast bar to eat at. Internet worked wonderful. Everyone that worked here was friendly and nice. Libby at the front desk is wonderful. Even though we did not swim but had a indoor and outdoor pools ~ outdoor open in October which is different and great! Away from the Parkway so peaceful and quiet~ surrounded by a farm land. Has a creek runnign beside the property. Did not have a room with a balcony but next will!!! Cannot wait to stay for a longer period next time!!!

Room Tip: Get a balcony
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  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank kygirlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review, October 17, 2013
Thank you for the kind comments. We can't wait for you to return to Mainstay Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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565 reviews from our community

Traveler rating
    333
    162
    44
    18
    8
See reviews for
319
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • English first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 14, 2013 via mobile

This was a very nice place to stay. We went for a marriage retreat and the staff worked very hard to make this a memorable experience. The hotel us very clean and up to date. The rooms were spacious. The breakfast was great. The only change I would make would be to update the mattresses and offer king size beds as opposed to queens only.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AuntMissyof2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review, October 17, 2013
Thank you for being our guest we loved having you here as well
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryville, Tennessee
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 12, 2013

Hotel itself is beautiful. The breakfast,i am sure would have been great,if we could have gotten to it! I suggest to the hotel ,when you have a convention booked,you have the convention people in a different area,to get their breakfast and eat it. Our experience was horrible, as far as trying to get to the food,and no tables/seats, the whole time breakfast was out. Once,when we got in line,several rude convention guests,shoved us out of the way, basically took over the whole breakfast area. We got this hotel,d/t the hot breakfast,saving money,etc, but we had to give up and forget it.

Room Tip: Balcony is nice and relaxing
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  • Stayed September 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TENNBarbaraB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MainstaySuitesPF, Manager at MainStay Suites, responded to this review, October 14, 2013
Thank you so much for staying at Mainstay Suites in Pigeon Forge. We want you to live like home while here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed September 26, 2013

We were greeted by the staff when we checked in and gave us a beautiful main floor suite with easy exit. That was just the beginning, the hotel was very clean.The suites were just like being at home, with a full kitchen and bar with comfortable beds. The shower was also wonderful, never ending hot water, with a great shower head. Hope to return here for the next reunion.

  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mjobryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review, September 27, 2013
We enjoyed having you at our hotel and we want you to "Live Like Home" while here as our guest. We look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crossville, Tennessee
1 review
5 of 5 bubbles Reviewed September 25, 2013

My husband and I have just concluded our 2nd Friends of River Forest get together at the Mainstay Suites in Pigeon Forge. This is probably the most beautiful hotel in the area, especially the serene off the beaten path surroundings! The suites have been renovated since our last stay in 2010 and they are just beautiful! The ballroom and the lounging room right off of it are just awesome! We had 134 people and had more than ample room for our banquet. The staff at the hotel are extremely accommodating, and Mike, the Sales Manager is just a prince of a guy and so easy to work with. We are already starting to think about having the next one. It will certainly be our 3rd time at Mainstay Suites...there is no where else in the area that we would even consider. We would recommend it highly to anyone who would like to stay in a lovely hotel that is close enough to walk to the parkway, but far enough away to feel like they are out in the country! If there were 10 circles...we would rate it a 10!!

Room Tip: Not sure if all rooms have balconies or patios or not. But most do and you can get one overlooking...
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  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BillandLizR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review, October 14, 2013
Your group was Awesome! Thanks for making Mainstay Suites your choice for Pigeon Forge.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NW IN
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 25, 2013

Attended a HS reunion event at this great off the beaten path venue. Exceptional value, location and service. The banquet facilities and lounges were spacious, comfortable and clean. We had a great time with new and old friends.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WLC1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review, October 14, 2013
Thank you for staying with us in Pigeon Forge we love having your group here. Hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 24, 2013

This was our second stay at Main Stay Suites in Pigeon Forge. I love the location - it is just off the Parkway but still close to all the action. Beautiful grounds surround the property in a park-like setting. The hotel has a lovely Conference Center, and our reunion group put it to good use both as a hospitality room and for a large banquet. The staff was fantastic and were always there to help when we needed them. The breakfast each morning was very good and had a large variety of breakfast items to choose from, both hot and cold. I liked the fact that there was an abundance of seating in the breakfast area, too. Our room was spotless and we had very comfortable beds. I'm glad I brought my own pillow, though, as their pillows were rather small and hard. There was a full kitchen in the room as well as a pull-out sofa. Each room was equipped with its own porch or balcony, too. I will be singing the praises of Main Stay Suites in Pigeon Forge to all my friends and acquaintances who will be vacationing in the area.

Room Tip: I would pick a room on the inside of the hotel where you could see the pool and conference room area...
See more room tips
  • Stayed September 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Martyfink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MainstaySuitesPF, Manager at MainStay Suites, responded to this review, September 26, 2013
Thank you for staying with Mainstay Suites, we want it to be your home away from home. We look forward to your return visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about MainStay Suites

Property: MainStay Suites
Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge

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