We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Almost like staying on Dollywood property!”
Review of MainStay Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
MainStay Suites
Ranked #7 of 92 Hotels in Pigeon Forge
Certificate of Excellence
Brentwood, Missouri
Level 4 Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Almost like staying on Dollywood property!”
Reviewed August 11, 2011

This place was perfect for us(a family of 5) rooms with 2 double beds and a pull out sofa are also equipped with a kitchen. The trolley stops at the hotel and due to the location traffic is not a problem as you are only on the parkway one exit if you are headed to the theme parks. It is close to the old mill properties as well. On hotel property there is an indoor pool, indoor hot tub, an outdoor pool, an outdoor hot tub, an outdoor kiddie pool, and an outdoor lazy river with inner tubes! Breakfast had continental items, hot biscuits and gravy, sausage, and my favorite....bear shaped Belgian waffles that you get to make. In front of the hotel is a stream with ducks to feed. Each room has a balcony. Some overlook the stream and some the pool comlex. For the price (under $99) this place is a super deal and has everything we needed and wanted after days in Dollywood. The only criticisms were that the blanket for the pull out couch was ripped; I imagine it got folded into the bed by a previous guest. The other problem was a non functioning safe which was amended immediately (Thanks to maintenance guy who left his break early and replaced the batteries;)

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jane1121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

623 reviews from our community

Traveler rating
    372
    177
    48
    18
    8
See reviews for
362
85
8
45
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • English first
  • French first
  • Any
English first
Asheville
Level 6 Contributor
121 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed July 28, 2011

It is a nice place to stay if you like to hang by the pools. the rooms were big but very strange lay out. The breakfast was OK but it was to small for the hotel never a place to sit.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank bobasheville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dyer, Indiana
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 14, 2011

We have stayed here 2 years in a row. The hotel is in a great location and you can't beat their rates. There is a little stream in front of the hotel with alot of ducks to greet you. We stayed in a 2 queen bed suite both times. The rooms are great and the kitchen was a great thing to have. We were able to cook easy meals for the 6 of us. We even brought a crock pot along so when we got back we had a homemade dinner waiting for us. There is a full hot breakfast included during your stay too, which makes it nice for families on a budget. The staff was very friendly and the house keeping was good too. They have a really nice pool too. There is a large laundry area too. They also have plentiful parking. There is also a trolly service on site. We can't wait to go back again!!!

  • Stayed August 2010, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank mdibbs1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 12, 2010

Our 4 night, 5 day stay at MainStay Suites in Pigeon Forge Tennessee was very nice! The facility is kept very clean and the staff are very helpful/friendly. The breakfast in the morning that is complimentary is wonderful and helps start the day on the right foot! The indoor pool is perfect for cooler day, and the outdoor lazy river was great for the kids and myself when my husband was conducting business! The exercise room is a bit small, but serves its purpose. The facility is located beside a creek and there are ducks nearby to watch and feed which the kids also liked! Lots of parking was also nice. I would recommend this place for travel of business or pleasure!

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 66fletch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
east coast
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 11, 2010

I checked the reviews on this hotel before going and was apprehensive because some of the reviews were not good. But upon visiting, I found the hotel to be quiet, clean, very comfortable beds. Nothing looked worn or dirty. The breakfast bar was adequate, not the best, but certainly not the worst. The hotel is off the main highway with very little noise, great views. We attended a conference there and the conference facilities were good. One of our group had a problem with maintenance. Their commode malfunctioned and the maintenance person who came to repair it was extremely rude. Knocked on the door, stomped into the bath, made the repair and then left, all without speaking a word and acting as if it were an imposition on them to do their job. The grounds are beautiful and the rooms nicely appointed. I would stay there again without any hesitation.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dlane46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 7, 2010

Charged $6.00 for a crib. If you go to any Residence Inn it is complimentary. The hotel staff are not very helpful, They turn the lights off areound the pool at exactly 11pm while children are still in the pool, safety issue. Stayed on the 4th floor, windows do not have child locks to prevent them from being opened fully. I left 2 days early just to get away from the crappy service. Had to ask for toilet paper for the bathroom on more than one occasion. For paying 104 a night I think I should be able to get at least 1 on the roll and (2) under the sink.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank DANO1011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 27, 2010

We stayed 4 nights @ $140. per night. Called for help hooking up the Free Internet, and were told they have nothing to do with internet, to call an 800 #. Called down for pillows and blankets, were told to come get them. Were supplied with 1/2 roll of tolite paper - you guessed it - the staff never got out of their seats to help with ANYTHING. It was 96 degrees and there was no A/C in halls or elevator - both stunk like sweat and mold. Furniture musty, room smelly. Ice maker did not work. Stayed there a few years ago and it was great - the new staff now was awful. We left after 4 nights, went to MainStay in Knoxville, which was terrific with a great staff.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MKMHMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Pigeon Forge hotels
1.4 mi away
The Inn On The River
The Inn On The River
#2 of 92 in Pigeon Forge
2,341 reviews
1.2 mi away
Clarion Inn Dollywood Area
Clarion Inn Dollywood Area
#5 of 92 in Pigeon Forge
2,371 reviews
1.4 mi away
Courtyard Marriott Pigeon Forge
Courtyard Marriott Pigeon Forge
#1 of 92 in Pigeon Forge
207 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
La Quinta Inn & Suites Pigeon Forge
2.3 mi away
Hampton Inn & Suites Pigeon Forge On The Parkway
0.9 mi away
Margaritaville Island Hotel
Margaritaville Island Hotel
#9 of 92 in Pigeon Forge
1,309 reviews
Show Prices
Show Prices
Show Prices

Been to MainStay Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about MainStay Suites

Property: MainStay Suites
Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Choice Hotels, Orbitz, Priceline, Hotels.com, Cancelon, Hotwire, TripOnline SA, Travelocity, getaroom.com and HotelQuickly so you can book your MainStay Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing