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Comfort Inn & Suites at Dollywood Lane
Ranked #37 of 92 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed March 24, 2013 via mobile

As a firm believer in Trip Advisor I had the opportunity to book this hotel and checked out the reviews prior to booking. The reviews were all very accurate. A very clean hotel that is very close to Dollywood and all of the attractions in the Pigeon Forge area.

From our very late check in and throughout the stay were taken very good care of. The breakfast area is larger than most hotels and the selections were very good for any 2.5 or 3 star hotel chain. The staff is very friendly and we thought the rooms were a Little larger than other hotels we have stayed at.

The was our third trip to the area and by far this is the best hotel we have stayed at. We will be back.

This hotel offers great value and has a great pool area. I cannot tell you how clean this hotel is! I was extremely impressed.

Booking a stay at the Pigeon Forge area? Give thus hotel a try. You will not be disappointed at all!

  • Stayed: March 2013
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Thank mash62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this reviewResponded March 26, 2013

Mash62,

Thank you so much for your review! We are so pleased that you were impressed with your stay. Our breakfast is defiantly larger than most, and that is something we take great pride in. As well, we take pride in the appearance of our units. Your comments are very much appreciated, and we hope to see you again in the near future.

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349 - 355 of 510 reviews

Reviewed March 20, 2013

A wonderful surprise. Have stayed in many hotels in Pigeon Forge and Gatlinburg area. They are a hit and miss. Picked this Comfort Suites, somehow we have missed this one through our many stays in the area.We entered the lobby area to check in and were used to the large check in area. This was small, so my curiosity had me wondering. Where do we have the breakfast that we are used to. The check in was great. Mitch was very thorough in explaining where everything was located, parking, pool, breakfast. The room surpassed what I was expecting. Had a full size Jacuzzi tub..two people side by side easily fits in this one. Fireplace, flatscreen, wifi. The breakfast are was the surprise, usually located at the lobby area, this was a little farther back. Able to seat many guests.Great job on this one, great stay. Individual balcony. Will stay again.

Room Tip: We were on the backside away from the main st, a little quiter.
See more room tips
  • Stayed: March 2013, traveled as a couple
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Thank toolmerc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this reviewResponded March 26, 2013

Toolmerc,

Hit and miss, not us, we swing for the fences! So happy you had a great time with us. Glad you enjoyed the room and breakfast. And we are so glad our area has made a great impression to keep you coming back time after time.We hope to see you again soon.

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Reviewed March 18, 2013

I can't say anything bad about this hotel. We enjoyed every minute of our 4 night stay. Mitch was the day attendant in the office and he was very helpful about where things were located and with restaurant recommendations. I liked that you entered the room from inside the hotel and you had to use your key card to enter the hotel. The 5th floor room was fantastic with a nice side-view of the mountains. The gas fireplace was a nice touch to the room. The king bed was comfortable with plenty of pillows and the sofa in the seating area was comfortable. The 2 person jetted tub was awesome (very clean and no black gunk coming out of the jets when turning it on). I liked having the mini fridge and microwave in the room. The breakfast was very good and included sausage links, eggs, biscuits and gravy, cereal, pastries, and you could make your own waffles. The location is excellent; convenient to the Parkway, Gatlinburg, and Sevierville. We will stay here again!

  • Stayed: March 2013, traveled as a couple
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1  Thank slsbeachgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this reviewResponded March 26, 2013

slsbeachgirl,

We can not say thanks enough for your great review! Mitch is wonderful at taking care of our guests, and we are proud the rest of our staff is as well. We are pleased you enjoyed the Mountain Views, Hot Tub, and Gas Fireplace in your unit. It is wonderful to hear you will come visit us again, we can't wait!

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Reviewed March 16, 2013

We stayed here for 2 nights. We had a room on the third floor with two queen beds. The room was very clean and had a good view from the balcony. The pool and hot tub were very clean. The staff was very nice. The breakfast included sausage, eggs, biscuits, gravy, waffles, cereal, etc. It saved us about $20 a day from buying breakfast. I loved the fact that to get into the building you had to have a key accept for the lobby which didn't have access to the rooms. The hotel is right in the middle of everything and on the end closest to Gatlinburg. I had no problems with internet access. The only thing that I didn't like was to us the pool seemed small especially for one that is shared between two hotels (Quality Inn and Suites). Also the light/fan combination in the bathroom was annoying because you couldn't turn the fan off. Everything else was great though. My family would definitely stay here again!

  • Stayed: March 2013, traveled with family
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Thank kaylaandfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this reviewResponded March 26, 2013

kaylaandfamily,

Thank you so much for your wonderful comments. We do allow use of our indoor pool by our sister property Quality Inn. Also we are aware of the fan and light, that is done to ensure that we won't encounter moisture issues in the future. We are so glad you enjoyed our hot breakfast and our great location. We are so excited for your next trip, and we can't wait to have you stay with us again.

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Reviewed March 3, 2013 via mobile

I avsolutely LOVE this hotel. We hace stayed in a double room as well as the honeymoon suite an they are both unbelieveable!! The staff is so nice an kind an helpful. I have recommended this hotel numerous times. And the lication is perfect. I will not stay at another hotel if i can help it. It would bot be by choice if i had to. Thanks to the staff that is amazing!

  • Stayed: March 2013
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1  Thank leesyo2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this reviewResponded March 25, 2013

Leesyo2010,

We cant say thank you enough, for your glowing comments about our hotel. We pride ourselves on southern hospitality and the golden rule here. We are so glad we are your first choice, thank you, and we will hopefully see you again soon.

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Reviewed January 16, 2013 via mobile

Everyone was so nice. The location was good, very nice place. Had a lit of amenities that if necessary you didn't have to go out anywhere in bad weather but still have things to do, like inside pool. Would recommend to my friends.

  • Stayed: November 2012
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1  Thank rlumsden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this reviewResponded March 25, 2013

Dear Rlumsden,

Thank you for your nice comments about our location and amenities. Being in the middle of everything, can truly make a difference to anyone's trip. We hope that you will be able to travel back to us soon.

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Reviewed January 1, 2013

Two things I didn't like:
1. Bathroom light and fan were combined. Couldn't leave the light on without the fan running.
2. Need more tables in the breakfast area. Had to carry four plates and drinks to the room so my family could eat breakfast.
Overall, it was a nice stay and I felt very secure.

  • Stayed: December 2012
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Thank sleepyshabby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura A, Public Relations Manager at Comfort Inn & Suites at Dollywood Lane, responded to this reviewResponded March 25, 2013

Dear Sleepyshabby,

We truly appreciate your comments about our hotel. We will take the wiring into account for the future. Our breakfast area is larger than most other Comfort Inn's with breakfast hours from 7 to 10 in hopes that everyone will have a seat, so we truly apologize if their were not enough places. We are happy to hear the rest of your stay was wonderful, and trust we will see you again soon.

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Additional Information about Comfort Inn & Suites at Dollywood Lane

Address: 3712 Parkway, Pigeon Forge, TN 37863-3814
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotel in Pigeon Forge
#27 Family Hotel in Pigeon Forge
Price Range: $82 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites at Dollywood Lane 2*
Number of rooms: 133
Official Description (provided by the hotel):
Kids heated splash pool, Restaurants, Full Hot Breakfast, Trolley Service, Refrigerator, coffee maker, hairdryer, Iron/Board, 32" Flat Panel TV and microwave in every room, All King & Queen Beds, Non-Smoking Property, Indoor & Outdoor Heated Pools, Value Vacation Packages. ... more   less 
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Also Known As:
Comfort Inn And Suites At Dollywood Lane
Comfort Inn & Suites At Dollywood Lane Hotel Pigeon Forge
Comfort Inn Pigeon Forge
Pigeon Forge Comfort Inn

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