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“Ramada South Pigeon Forge”

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Ramada Pigeon Forge South
Ranked #39 of 91 Hotels in Pigeon Forge
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972 reviews from our community

Traveler rating
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    299
    174
    79
    62
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499
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50
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
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English first
Calhoun, Georgia
Level Contributor
3 reviews
3 hotel reviews
Reviewed November 5, 2013

I called in advance of booking reservation to ask some questions. The person who answered the phone, Greg did a great job making me feel very comfortable. I asked about the age of the property and the cleaning of the rooms (I don't like alot of perfumey chemical smells). Greg assured me that because their property is a little older they work harder to make sure the rooms are clean and he made a note about the chemicals. Check in was great. The room was very clean without the chemical smells and I felt very secure with the staff there at night. The room rates were very reasonable, the staff (EVERY STAFF MEMBER I ENCOUNTERED) was helpful and concerned. You are addressed by your name, not a room number. It was a very pleasant experience and I will be staying there whenever I am in the area.

Room Tip: The beds are very comfortable. Woke after a good nights sleep with no back pain!
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Nannieonthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this review, November 6, 2013
Thank you for the great review! Greg is a great employee and a valuable member of the Ramada Inn Pigeon Forge South family. Our team makes customer service number 1. We are all very glad that we could assist in giving your family a memorable stay. Thank you again for your review and we cannot wait for your next visit to Pigeon Forge.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Illinois
Level Contributor
74 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed November 1, 2013

First, this hotel is easy to find, it's right off the main drag and easy to get to. Check in was easy, the lady behind the desk was very knowledgeable and nice. She called our room a few minutes after we checked in to make sure everything was ok. The room pretty much sucked. There was torn up baseboard next to the closet leading to the bathroom that I cut my foot on. There was some kind of cold pill package behind the bedside table. The bathroom floor was mismatched and the bathtub had gouges in it. Although everyone was very nice, I don't think i will be staying here again.

Room Tip: Get as far away from the street as possible if you want to sleep!
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Jen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, Guest Relations Manager at Ramada Pigeon Forge South, responded to this review, November 4, 2013
Thank you so much for your review. It is true that we are very easy to locate as we are in the middle of town. You are right, we are very accessible to many attractions, and shops. Also as you noted, restaurants are located adjacent and within easy walking distance to our property. We are happy that you found some of the positives of the property but it disappoints us that your unhappy with your stay. We will investigate your complaint and makes changes as needed. We apologize if it was anything but superb.
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Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 1, 2013

For an older hotel this was awesome! The staff was soooo extremely helpful. The rooms were very clean and comfortable, the snack shack for treats was a great thing for late night snack. There is ramps instead of stairs which is super! We will definatley stay here again and recommend this to anyone!

Room Tip: Any of them are great!
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Des H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this review, November 5, 2013
Thank you for the great review! The staff here at Ramada Inn Pigeon Forge South do their best to ensure each and every guest has a great vacation to the Smoky Mountains. We love hearing the words “clean and comfortable” as that lets us know we are doing well in our mission. We are also glad that you mentioned the “Mart” as it is a great alternative to going to a convenience store with our snacks, drinks, and even meals when that late night craving attacks. Thanks again for the great review and we can not wait to see you again on your next visit!
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York, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 1, 2013

reservation had been made in the spring for oct.27-30 2013. we arrived before 3pm checkin to let them know we were there. told to check back around 3pm. room still not ready. other people with reservations made in the summer got their rooms. my husband got mad at the front desk &was ready to walk out when the oncoming front desk person named Stevenie took care of the problem & we got our room. she was very pleasant & asked if they could do more for us. other than this unfortunate incident we were pleased with our stay

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank theconleys2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, Guest Relations Manager at Ramada Pigeon Forge South, responded to this review, November 4, 2013
We apologize for any inconvenience that you may have encountered but so pleased to hear that Stevenie was able to meet your needs. Check in should be a seamless process and glad that she was able to accomplish it. We hope that your travels bring you here again and the next time, your entire stay is great! Thanks for choosing to stay with us. it is appreciated!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Pigeon Forge South

Property: Ramada Pigeon Forge South
Address: 4010 Parkway, Pigeon Forge, TN 37863-4008
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 91 Hotels in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Pigeon Forge South 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Ramada offers accommodations from 2 to 10 people in our 2 bedroom, 2 bath Family Suites. We also offer a deluxe continental breakfast with biscuits/gravy and Belgian waffles, free Wi-Fi, free parking and friendly service. Our property is located in the foothills of the Smoky Mountains within a ½ mile from the park entrance. ... more   less 
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Also Known As:
Ramada Pigeon Forge - Parkway Hotel Pigeon Forge
Pigeon Forge Ramada Inn
Ramada Inn Pigeon Forge Tn

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