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“No Wi Fi but Paid for WiFi”

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Ramada Pigeon Forge South
Ranked #40 of 91 Hotels in Pigeon Forge
Reviewed November 24, 2012

We had a 3 night stay Nov 17 thru 20th. The hotel was ok except that the hotel advertised Wi Fi. We were in Room 330 but we could not get WiFi. We told the office as soon as we arrived and went to the office to see if they could help. They blamed it on Ipad but we got WiFi everywhere but in Pigeon Forge except our room. Next day we asked for a new room to get WiFi. The hotel probably had half the guests as it did the day we arrive. We were told to wait and let them see that afternoon. So we asked again that afternoon and we were denied a new room. We never got WiFi and the hotel did not make an adjustment. When I checked out I mentioned it again and the comment was "Next time you book ask for a room closer to the Lobby." This is a terribly managed hotel. I recommend you stay away.

Room Tip: Stay Away!!!
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  • Stayed: November 2012, traveled with family
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1  Thank Bobby V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, Guest Relations Manager at Ramada Pigeon Forge South, responded to this reviewResponded December 3, 2012

Thank you for taking the time to review our hotel and offer us valuable feedback regarding your recent stay. It is disappointing to learn that you were unable to access our wireless internet on your iPad. Our wireless internet is regularly checked to prevent any connectivity or other problems from occurring. Our records do not show any outages or connection problems during your dates of stay, but we are investigating other possible reasons that you may have had problems as to prevent them from recurring. Please accept our sincere apologies for any inconvenience and thanks again for your review.

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799 - 805 of 1,053 reviews

Reviewed November 20, 2012

My room was very clean and the cleaning man, Jessie, was excellent and very helpful. The ladies at the front desk were very friendly and very informative for all of my questions.I will definately be back to stay again.

  • Stayed: November 2012
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Thank Mlott2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this reviewResponded January 20, 2013

Thank you so much for your kind review of Ramada Inn. It is great to know that Jesse took care of all of your housekeeping needs. The front desk staff takes great pride in giving the best customer service available to help create an excellent stay experience for all of our guests. It is wonderful to hear that you will be back to stay with us again! We look forward to your next visit!

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Reviewed November 14, 2012

  • Stayed: November 2012, traveled as a couple
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Review collected in partnership with Ramada
Thank JULIA E
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this reviewResponded January 20, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 12, 2012

  • Stayed: November 2012, traveled with friends
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Review collected in partnership with Ramada
Thank DEBORAH C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this reviewResponded January 20, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 12, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites
Thank Kathy H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this reviewResponded January 20, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 10, 2012

  • Stayed: November 2012, traveled with family
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Ramada
Thank LORA D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this reviewResponded January 20, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 6, 2012

Checked in for one night, room was clean. Front desk was helpful and friendly. Location was great, right beside KFC. Next door to KFC is Krispy Kreme and Cracker Barrel. Easy walking distance, don't even have to get out in traffic. Short distance to Dixie Stampede which is across the parkway. Have stayed here before and would stay again.

  • Stayed: October 2012, traveled with family
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2  Thank Queenie419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Ramada Pigeon Forge South, responded to this reviewResponded January 20, 2013

Thank you so much for your wonderful review of our hotel and staff. The front desk staff takes great pride in giving everyone friendly, helpful guest services. You are correct that the great thing about Ramada Inn is it's convenient location to restaurants and area attractions like Dixie Stampede. As a repeat guest, if you have not done so already, be sure to join our Smoky Mountain Rewards Program where you can start earning points toward future visits and receive discounts on select local restaurants and wineries. We are so glad you had a nice stay and look forward to your future visit!

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Additional Information about Ramada Pigeon Forge South

Address: 4010 Parkway, Pigeon Forge, TN 37863-4008
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 91 Hotels in Pigeon Forge
Price Range: $44 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Pigeon Forge South 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Ramada offers accommodations from 2 to 10 people in our 2 bedroom, 2 bath Family Suites. We also offer a deluxe continental breakfast with biscuits/gravy and Belgian waffles, free Wi-Fi, free parking and friendly service. Our property is located in the foothills of the Smoky Mountains within a ½ mile from the park entrance. ... more   less 
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Also Known As:
Ramada Pigeon Forge - Parkway Hotel Pigeon Forge
Pigeon Forge Ramada Inn
Ramada Inn Pigeon Forge Tn

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