I love Marble Slab ice cream and was excited when we saw one on a recent visit to Pigeon Forge, as I had MS coupon my husband and I planned to use for a date night while on our family vacation. Unfortunately, this location refused to honor the coupon, claiming it was only valid in our home area, which is a contradiction to the fine print, which does not specify a location. Good customer service would have at least worked with us a little. We left and went to Baskin Robbins instead just because the employee's attitude was so snotty. Very disappointing.
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