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“Rest for the weary!”

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DoubleTree by Hilton Oak Ridge - Knoxville
Ranked #1 of 7 Hotels in Oak Ridge
Certificate of Excellence
Reviewed July 13, 2014

My grown daughter and I stayed here July 3-6, 2014 to attend the Jehovah's Witnesses Convention in Knoxville. After a 4 1/2 hour trip that normally takes less than 2 hours, we were worn out! We had sat on a bridge due to construction for over an hour and crept along about 10 mph for several miles before and after the bridge. The thought of a warm chocolate chip cookie awaiting us was what got us through. We were not disappointed and as soon as we arrived, we were warmly greeted and handed our cookie! The beds were so comfy, I could have just slept through the whole weekend. Everything was great!

  • Stayed: July 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Robin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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437 - 443 of 693 reviews

Reviewed July 9, 2014

In the heat of summer we were depending on the small refrigerator to store our food and freeze our ice blocks. To our chagrin, the second day of our visit the fridge stopped working. I called the front desk and informed them of the situation. They were kind and responded with a repairman within 5 minutes. He attempted to fix the fridge and then said it would be replaced. Within 15 minutes, we had a new fridge since the old one could not be repaired. The repairman was friendly, kind and courteous. We appreciated the good attitude as this was a holiday weekend! We left a tip each day for the person that cleaned the room and they in turn left a really nice thank you note.

  • Stayed: July 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
2  Thank Deborah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2014

We enjoyed our stay at your hotel. We did have toilet that was running the first night of our stay. The noise was a little annoying, but not a problem. The problem was the second day when the toilet water was leaking all over the bathroom floor. They were unable to relocate us as all the rooms were taken. However we did enjoy our stay despite the problem.

  • Stayed: July 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Dana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2014

I came to Oak Ridge to spend some time with my family. We all stayed at the DoubleTree. All of us were very pleased with our experience at this hotel. The rooms were nice, the beds comfortable, the pool beautiful, the staff friendly and the restaurant was great.

  • Stayed: June 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
2  Thank 916caseys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2014

This is a good hotel to stay in. The entire staff is very professional and friendly. The room service is very quick and the food, whetehr in room or in the restaurant is par excellance. Everyone enjoys their work in this hotel and they truly go the extra mile to make sure the guest are satified. I truly felt like I was at home and among friends.

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
1  Thank Ricki G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2014

We arrived around 9. The hotel seemed nice, got to the rooms to find two beds that may fit 2 toddlers side by side. The beds were VERY SMALL. Then arrived in our room, to find the air conditioner wasn't working. Was told that we could get a different room the next night, we were only there for one night. So they brought a fan up to our room. It barely helped. Didn't sleep well, and it was hot! END OF JUNE! Not happy with the hotel at all!

  • Stayed: June 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Alyson C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this reviewResponded July 7, 2014

Thank you for being our guest! We sincerely want all of our guests to be happy. Our double beds are the standard full size bed, and I apologize if this was not told to you during your reservation making process. As far as the air conditioner unit in your room, it is my understanding that we offered to switch you to a different room immediately, but it was your choice not to do so. I am thankful that our team showed concern for your comfort and that they brought you a portable fan. Feel free to contact me directly should you be back in our area, and I will personally see to it that you are another one of our many happy guests!!

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Reviewed June 30, 2014

I have stayed at the Doubletree in Oak Ridge, TN numerous times for business. The staff is always friendly and very welcoming. The rooms are always clean and nicely furnished. The beds are very comfortable. I would highly recommend this hotel.

  • Stayed: June 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Joanne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Oak Ridge - Knoxville

Address: 215 S Illinois Ave, Oak Ridge, TN 37830-6204
Phone Number:
Location: United States > Tennessee > Oak Ridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Oak Ridge
#3 Romantic Hotel in Oak Ridge
#4 Family Hotel in Oak Ridge
Price Range: $104 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Oak Ridge - Knoxville 3*
Number of rooms: 167
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Oak Ridge – Knoxville in the heart of Oak Ridge, Tennessee, 11 miles west of Knoxville, is Oak Ridge's premiere, full service hotel. Our modern hotel is adjacent to the American Museum of Science and Energy and Oak Ridge Associate Universities. Knoxville's McGhee Tyson Airport (TYS) is 30 minutes away by car. ... more   less 
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Also Known As:
Doubletree By Hilton Oak Ridge - Knoxville Hotel Oak Ridge
Doubletree Oak Ridge
Oak Ridge Doubletree

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