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“Excellent centrally located hotel”

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DoubleTree by Hilton Oak Ridge - Knoxville
Ranked #1 of 7 Hotels in Oak Ridge
Certificate of Excellence
Detroit Michigan
Level 5 Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Excellent centrally located hotel”
Reviewed April 10, 2014

I have stayed at the DoubleTree on 3 visits to Oak Ridge in the last 2 years. I find the staff to be very friendly and helpful even supplying me with free hair spray on a recent visit. The rooms are spacious, comfortable and modern. The adjacent restaurant is a bit pricey but convenient and the food is good. There are many nearby restaurants to cater to most food tastes and budgets. The Oak Ridge Science museum is located next door and you can easily walk there.

I do think they should think about installing hand rails or holds in the showers for disabled people. I traveled with my elderly mother on the recent trip and she worried about slipping.

Room Tip: Ask for one further away from the elevators.
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Barbara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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659 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Northport, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 9, 2014

The only weak area for this hotel is the same that you experience in other hotels: noise from divided rooms, inconsistent heating and cooling, mechanical problems. Otherwise, the stay was more than I expected.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 8, 2014

Sufficiently meets a business traveler's needs. It was clean and had a welcoming feel. Front desk staff were always polite and helpful.
Water in the tub seemed to collect very quickly. It felt like it may have been because of the force of the water from shower. I couldn't figure out how to reduce the flow. Minor flaw in the grand scheme of things.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rg7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 8, 2014

I had just received Silver Card status in HHonors. It was very curious to me that there we no additional perks related to that status. Hotel was nice. Free warm cookie for everyone that checked in. Good value for the price. Convenient location. Clean. Tap water for brushing teeth was nasty tasting.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank scottmX7902IV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 5 Contributor
51 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed April 6, 2014

We very much enjoyed our stay here. The room was well appointed and clean. The beds were always made up when we came back after wandering around 3pm. This a detail that so many hotels just can't get right. We had a small issue with an unplugged bed side light. The plug was behind the bed which was too heavy for one person to move. The front desk had two men there in five minutes to fix it. Impressive. The only thing I didn't like was the room layout. Walls were angled which for some reason bothered my wife.
The Burchfields restaurant in the hotel was fantastic. I had some thing called black and blue on flatbread. It was small pieces of rare steak smothered in onions, mushrooms and Gorgonzola cheese. One of the best meals I've ever had out. Even if you don't stay in the hotel, the restaurant is worth a visit.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank philf2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARVEY, LA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 1, 2014

The staff was extremely nice, helpful, and customer-oriented, from the front desk personnel who were helpful with directions and providing those great cookies, to the housekeeper that left me a note telling me to enjoy my stay. They made my stay very pleasant.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Jerome W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, United States
1 review
Reviewed March 31, 2014

the overall stay was good. i enjoy my morning newspaper,before breakfast, the staff at the restaurant and the front desk was very helpful. i was very surprise when i saw a dog going up the elevator, didn't know dogs were allowed at the Double Tree. other then that i'll give this hotel a four star. i'll look forward to staying here again. (p.s.) maybe this hotel can have some oatmeal cookies next time. (smile)

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Oak Ridge - Knoxville

Property: DoubleTree by Hilton Oak Ridge - Knoxville
Address: 215 S Illinois Ave, Oak Ridge, TN 37830-6204
Phone Number:
Location: United States > Tennessee > Oak Ridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Oak Ridge
#3 Romantic Hotel in Oak Ridge
#4 Family Hotel in Oak Ridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Oak Ridge - Knoxville 3*
Number of rooms: 167
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Oak Ridge – Knoxville in the heart of Oak Ridge, Tennessee, 11 miles west of Knoxville, is Oak Ridge's premiere, full service hotel. Our modern hotel is adjacent to the American Museum of Science and Energy and Oak Ridge Associate Universities. Knoxville's McGhee Tyson Airport (TYS) is 30 minutes away by car. ... more   less 
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Also Known As:
Doubletree By Hilton Oak Ridge - Knoxville Hotel Oak Ridge
Doubletree Oak Ridge
Oak Ridge Doubletree

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