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“GREAT stay for leisure trip”

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Holiday Inn Express Hotel & Suites Newport South
Ranked #3 of 9 Hotels in Newport
Berea, Kentucky, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“GREAT stay for leisure trip”
Reviewed October 20, 2013

Excellent room, quiet hotel, clean room! GREAT swimming pool. Nice staff! Even tucked in Charlie Brown (our little boy's stuffed animal) while straightening our room...nice added touch! Thanks for the restaurant recommendation.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzanne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review, October 23, 2013
Our staff is very pleased that they were able to help make your stay enjoyable. Your comfort and satisfaction is always a top priority. We hope that you and Charlie Brown will have the opportunity to visit our area again soon. Thank you for choosing the Holiday Inn Express & Suites Newport South.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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146 reviews from our community

Traveler rating
    63
    62
    14
    5
    2
See reviews for
61
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Tennessee Ridge, Tennessee
Level Contributor
82 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 17, 2013

The hotel was right off the interstate. I really liked the decor. The hot breakfast was really good. The staff was friendly. Would stay there again. We did use our reward points so it was free. Rooms were very clean.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oceanlover1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review, September 19, 2013
Thank you for the kind review. It is great to hear that you enjoyed your stay. It was a pleasure to have you as our guest. Thank you for choosing the Holiday Inn Express & Suites Newport South. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 1, 2013

We have stated at the HIE in Newport a few times primarily because it has a "heated pool", however, we have yet to stay there when the pool is even considered warm. I notified the HIE staff with each visit, but when I return, the same problem remains unresolved. For the July 2013 stay, I provided feedback on Holiday Inn's website. After a series of emails, the HIE manager emailed me that the pool stays at a constant 83 degrees. Ah, we haven't experience that. And, I asked her to check it out with a pool thermometer without a response. Tired of the runaround.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank T M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review, September 6, 2013
I would like to apologize for the issues you have. Once again, we do check our pool WATER temperature regularly with a thermometer. It is constantly maintained between 83 and 85 degrees. I am sorry, but I do not know any other way to explain it so that you can understand. We take great pride in maintaining our property and providing guest services and comfort to our guests. We always strive to maintain the highest level of guest satisfaction. Naturally, we always hate to lose our valued guests, but I do hope that you will be happy with your next property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor, Ontario
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed August 18, 2013

Stopped in Newport on our way home from Florida with the kids for the night after a long day of driving. This was our third attempt at finding a decent place to pull off for the day that wasn't outrageously priced or a dump. The property is new, modern and spotlessly clean which are all musts on our list. The hotel was not very busy for a Friday night and it was quiet. Great location for those driving through. Free internet access as well.

  • Stayed August 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank DBH486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review, August 20, 2013
Dear DBH486,

We are very glad that you found us and had an enjoyable stay. Anytime that you are in the area, please stop and visit us. Thank you for staying at the Holiday Inn Express & Suites Newprot South. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Summerville, South Carolina, United States
Level Contributor
90 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed August 15, 2013

Rooms were clean and the Hotel Staff was friendly. I would recommend this hotel if staying in Newport, TN. Breakfast was hot and there was always plenty to eat.
If I had any issues it was that the GYM was too small and it seemed like the equipment was always in use. It was unfortunate because the location of the Hotel did not allow a place to run, outside. (no side walks, business highway)

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review, August 18, 2013
I am very glad that you enjoyed your visit with us. Your comments are an encouragement to the staff and management. Thank you for taking the time to let everyone know how wonderful your stay was. It was a pleasure to have you stay with us. Thank you for choosing the Holiday Inn Express & Suites Newport South. We hope you will visit with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 3, 2013

Nice new clean hotel driving back from Hilton head first hotel after smokey mts. Typical breakfast, pool a little cold, stayed in double room with pull out couch nice larger room with teen age kids. Hotel built in 2009 I think seems new, a little hard
To find the entrance. Staff was really friendly

  • Stayed August 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beth m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review, August 5, 2013
I am glad that you enjoyed your stay at the Holiday Inn Express & Suites Newport South. Thank you for taking the time to write such positive comments about our hotel. It was a pleasure to have you as our guest. I hope that you will have the opportunity to visit our area again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dearborn Heights, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 27, 2013 via mobile

This is what I like about HIE! It was clean, comfortable, and the staff was nice... even the staff in the breakfast area! :) I would recommend it and I would stay again if in the area. (One thing though. This HIE and many others do not have ventilation in the bathrooms. It would nice if it did so the mirrors and walls and everything doesn't get steamy.)

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review, August 1, 2013
Thank you for choosing the Holiday Inn Express & Suites Newport South. It was a pleasure to have you as our guest. I hope you will have the opportunity to stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Newport South

Property: Holiday Inn Express Hotel & Suites Newport South
Address: 1022 Cosby Hwy, Newport, TN 37821-7321
Phone Number:
Location: United States > Tennessee > Newport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Newport
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Newport South 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
The newest addition to the Foothills of Smoky Mountains, is the Holiday Inn Express & Suites Newport, Tennessee! We are conveniently located to I-40 at exit 435, just a short drive to Gatlinburg, Pigeon Forge, Smoky Mountains National Park, Knoxville and The University of Tennessee. With our world class service and many restaurants within walking distance, you ll discover why our guests have selected us as their preferred hotel in Newport! This state-of-the-art 100% smoke-free hotel features special in room amenities such as free high-speed Internet access and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our indoor heated swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interests: Companies:, Bush Brothers Newport, Con-agra Newport, Tennessee Valley Authority, and AeroPro LLC. Hospitals: Baptist Hospital of Cocke County, Cherokee Health Systems, and Mariner Health of Newport. Universities: University of Tennessee, Walter State Community College, & Pellissippi State. Local Attractions:Smoky Mountains National Park, Ripley s Aquarium of the Smokies, Cherokee Casino, White Water Rafting, Bristol Motor Speedway, and Ober Gatlinburg. Stay Smart at the Holiday Inn Express and Suites Newport, TN. ... more   less 
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