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“A Trip Back in Time....” 5 of 5 stars
Review of Union Station Hotel, Autograph Collection

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Union Station Hotel, Autograph Collection
Ranked #37 of 154 Hotels in Nashville
Certificate of Excellence
Jacksonville, Florida
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A Trip Back in Time....”
5 of 5 stars Reviewed February 20, 2013

Great location in downtown Nashville. Absolutely charming hotel with a beautiful lobby rich in history. Attentive staff, nice dining in the hotel, music in the lobby in the evening was a nice bonus. We will definitely be back!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Lotsoftravel904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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976 reviews from our community

Traveler rating
    438
    286
    142
    70
    40
See reviews for
115
439
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (285)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Any
English first
Seattle, Washington
Level Contributor
80 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed February 18, 2013

I've stayed in a lot of hotels and this one is easily in the top three. If you have the means, I highly recommend it. I got upgraded to a suite, which was absolutely enormous, with two huge rooms and at least twelve-foot ceilings. I particularly appreciated the large windows that let in a ton of natural light. The king bed was one of the most comfortable hotel beds I've ever experienced, the A/C worked well, and the room was extremely quiet, so I slept fantastically, which is my number one criteria for a positive hotel rating.

In addition, the customer service was "above and beyond" friendly and courteous at all times, room service had great selections, tasty food and arrived at the exact time specified.

The hotel lobby of this onetime train station is beyond belief, and makes an impressive first impression as well as a great location for drinks in the evening.

The location of the hotel is also fantastic, just a few blocks from the main "Lower Broadway" section of Nashville.

I was extremely impressed and would recomment the Union Station without hesitation.

Room Tip: Floor six or seven, west-facing.
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank YVR19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crittenden,virginia
Level Contributor
119 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed February 17, 2013

Everything was perfect, from the parking valet, to the doorman, to the check-in, to the maid service. The lobby had a fire going at one end with plenty of sofas and sitting areas. After check in to a beautiful room we went down stairs to the lobby where there was cheese and crackers for the guest. The hotel is walking distance to things downtown, but we drove everywhere because it was winter and on the cold side. In the morning there are scones and jam with coffee in the lobby for guest. We stay on the 5 floor with high ceilings and a window that looked in to the lobby. Our friend stay on the other side of the hall that looked out on the city with 20 foot high windows.

Room Tip: ask for a room with a view on the upper levels
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank robinclair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Decatur, Alabama, United States
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed February 9, 2013

This was probably my fourth stay at this hotel. Probably the most aesthetically pleasing hotels in my experience anywhere. Fire burning in the fireplace in the lobby with wonderful acoustical guitar player and relaxing on the sofas was most relaxing. We were able to upgrade from our Priceline booking so we had prime balcony room overlooking lobby. Would be. Careful of some basement and lower level rooms. Beds superb, service 5 star. Only recommendation to management would be: glasses in bathroom, upgrade your towels ( they aren't up to the quality people expect for this price hotel) and Internet wifi, really, you charge for room access? At $300 a night that's being just a bit stingy in my book. Overall, still at the top of my list!!

Room Tip: Ask for a balcony room or a suite. Be specific that you don't want level 1 or 2. Corner rooms ar...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Bobbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
359 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed February 7, 2013 via mobile

Enjoyed our stay at Union Station so much we intend to make our new anniversary getaway place. Our room was huge and elegantly decorated. The lobby is awesome and takes one back in time. Crackers & cheese await ya. The restaurant is classy and wonderful. It you must get out if this elegant hotel it's within easy walking distance of Honky Tonks & various eating establishments. Check em out; you'll be glad you did.

  • Stayed August 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank harryscards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 4, 2013

Stayed here a few years ago when it was a Wyndham, one of the top hotel experiences we've ever had. The occasional train rumbling by below our window only added to the experience. The lobby took us back to the glory days of rail travel. Within walking distance of downtown attractions, so park the car and leave it! Wonderful place, we've cheated ourselves by not staying here in recent trips to Nashville, next time through we will definately be back. This hotel will make your trip whole.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
112 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed February 4, 2013

The lobby of the hotel is great, they left a large part of the shell the way it originally was, which makes for some good character. The stain glass roof and windows are pretty cool. The trains do go by, but aren't too bad, we didn't noticed them until the morning for the most part. We were only about a 10 minutes walk from the honky tonk bars on Broadway, that's a nice bonus for the nightlife.

I will say though that while the rooms are quite spacious it would seem the closet was an after thought, but isn't that big of a deal. My only real complaint is that there is zero counter space in the bathroom, it's literally just a toilet and sink. We had to put most things on the floor, which is weird for such a nice hotel.

Otherwise, love the hotel.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank WolffieCO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Union Station Hotel, Autograph Collection

Property: Union Station Hotel, Autograph Collection
Address: 1001 Broadway, Nashville, TN 37203-3113 (Formerly Union Station - A Wyndham Historic Hotel)
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Luxury Hotel in Nashville
#11 Family Hotel in Nashville
#29 Business Hotel in Nashville
#31 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Union Station Hotel, Autograph Collection 4*
Number of rooms: 125
Official Description (provided by the hotel):
UNION STATION, A DOWNTOWN NASHVILLE HOTEL | Discover the energy and excitement of downtown Music City while indulging in the historic luxury of Union Station Hotel, An Autograph Collection property. Originally built as a majestic railway station in 1900, this landmark hotel captures America’s great railroad era in a splendidly restored setting that reflects the timeless grandeur of the Victorian age with contemporary luxury. In a city full of legends, this one reigns supreme. Our central location on Broadway in downtown Nashville is ideal whether you are in town to enjoy the Music City honky tonks or attending an event at Vanderbilt University. We are adjacent to the Frist Center for the Visual Arts and just steps from many of Nashville’s top attractions, like Ryman Auditorium and Nissan Stadium (formerly LP Field), ensuring easy access to the very best Nashville has to offer. Boasting an array of impressive venues and outstanding service, Union Station is one of the premier hotels in downtown Nashville, TN for meetings, weddings and milestone events. Our Nashville boutique hotel features 12,000 square feet of elegant event space that can accommodate up to 500 guests. From flexible conference rooms to our stunning atrium lobby and covered outdoor Veranda, our distinctive venues and coveted downtown location will set the stage for an unforgettable experience.Union Station Hotel, Autograph Collection is located In the business district in central Nashville. There are no other Nashville hotels that compare to Union Station's stunningly restored, 100 plus year-old railway station. ... more   less 
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Also Known As:
Union Station Wyndham Historic Hotel
Wyndham Nashville
Nashville Wyndham

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