My sister and I stayed here from Sept 27 to Oct 3, 2012. We were in Nashville for a holiday as it was on my bucket list to do so. I will start by saying the only good things about our stay at this hotel. The beds were comofrtable, the tv is a flat screen, the lady who cooked breakfast was friendly. There is nothing else good that I can say about this hotel.
Our room was on upper level. Our door was warped and you could see day light 1/4" from the handle down to the floor. This meant that if anyone was outside talking or walking, you could hear them plain as day as if you had your door wide open. Friday night there were drunk people partying but they stopped partying after midnight so we were able to get some sleep after that. Saturday night those same people started partying at 12:30 am and didn't stop until 4:30am. They were so loud, screaming at the top of their lungs while partying on the balcony walk way. I phoned the front desk at 12:30am to complain and the man said he was taking care of it. He did not. The partying got louder and then the girls next door to us joined in and were flashing their torsos to the guys which made them hoot and holler even louder. I called the front desk again at 3:30 and the man said he was asking them to stop. Nothing changed. At 4:30 there was still constant noise, so I looked outside and saw the group of people still out there smoking and drinking so I phoned the front desk for the third time. He said the cops were coming. I asked why it took so long for him to call the cops and that I wanted my money back for the night. He said to come see the manager at 9am. I went down the next day at 9am and the guy said the manager won't be in until 1pm and he asked for my cell hpone number so the manager could call me as he only stops in for a bit and then leaves. I told him my cell phone is Canadian and I'm not going to turn it on and have roaming charges just so the manager can call me at his leisure. I asked if the drunk people had left and why had they been allowed to party all night. The clerk said "This is a party town". He went on to say that Fridays and Saturdays are loud. I told him I managed a hotel when I was younger and partying was not allowed. It's common courtesy to the other guests. He said he didn't know where I was from, but at this hotel it is allowed.
My sister and I went out for the day and when we got back that evening, our door keys no longer worked so we had to go get them fixed.
The next day, Monday, we went to Memphis and would return Tuesday night. I told the clerk we would be gone for the day. We took everything with us except the food in our fridge. We didn't trust that our room would be left the same while we were away cuz so far, this hotel was not trustworthy.
Sure enough, we returned Tuesday night to find our hotel door propped wide open. We walked in and unpacked. We looked in the fridge and the maid had taken our food that we had left there for breakfast for our early morning flight the next day since the kitchen wouldn't be open so early. Then we received a phonecall from a lady asking our name and why we were in that room. It's a good thing my sister took that call because if it was me, I would not have been nice at all. They looked on the computer and saw that we were supposed to be there. Duh.
So, bottom line, if you want to get some sleep at night so you're awake during the day and able to tour Nashville worryfree, don't stay at this place.
Also, the shower only had hot water one day out of the 7. Sometimes we managed to get warm water.
- Official Description (provided by the hotel):
- The Comfort Inn(R) hotel is ideally located in the downtown area, providing easy access to all major interstates. This Nashville, TN hotel is less than one mile from the Bridgestone arena, the New Music city Center and the Country Music Hall of Fame and Museum. The campuses of Vanderbilt University, Belmont University and Tennessee State University are only minutes away. Tourists will enjoy shopping a wide variety of specialty stores and visiting local museums. There are several restaurants and cocktail lounges located in the surrounding area, including "Nashville's #1 Dining and Entertainment Destination," the Wildhorse Saloon. ... more less
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- Also Known As:
- Comfort Inn Nashville/Demonbreun Street Hotel Nashville
- Nashville Comfort Inn