I am a bit surprised at some of the negative reviews although a few of them were during the CMA Festival which is probably Nashville's busiest time of the year, so quality could suffer. I've stayed at the Sheraton a few times over the years and have always enjoyed my stay. The hotel remodel is very nicely done with a clean, crisp feel to it. I believe that some of the staff may be newer but they certainly made of for any lack of knowledge with their friendliness and willingness to find a satisfactory answer to your questions or issues. Arlander (I hope the spelling is correct) was the shuttle driver the weekend of our visits and his friendliness and service was exceptional! He drove us over to the Gulch area for dinner and gave us his card to call when we were ready to head back.
If anything wasn't up to par, I would say that the internet connectivity was disappointingly slow. Providing improved connectivity would be a plus. Other than that, the hotel is well located, clean and attractive, with a friendly staff, so no worries about staying here.
- Official Description (provided by the hotel):
- Sheraton Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014. ... more less
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- Also Known As:
- Sheraton Nashville
- Nashville Sheraton