We stayed here on some free certificates. We visit Nashville frequently and have stayed in most of the Marriotts at least once. This is a nice hotel, and just as we expected.
One little oddity: we left at 7am and returned at 4:30pm to find the maid's cart blocking our door. We assume, since we couldn't get in, that it was being cleaned. After an hour of checking, we decided something must be wrong so went in to check on the maid, finding the room hadn't been cleaned and the maid wasn't there. We checked with the front desk to confirm that, indeed, at 5:30pm they were still cleaning and would be until 9pm. We asked if they could get to ours after 7 so we could shower and head to dinner. They were happy to do so.
It's clearly an older Residence Inn, but it was clean and well maintained. Everything worked just as it should, and it was a clean, comfortable stay. They are currently remodeling, which should remedy those "showing signs of its age" problems.
Check in was quick and efficient (and we were staying on a couple of free certificates, so it wasn't a straightforward check in). It's the first time we've ever had to sign a form explaining they'd call the police and throw us out if we had a loud party, but we suspect there's a good reason for this. Desk staff was professional and friendly, and pretty much what we expected from Marriott (and, when we came back to find our room not clean, they were happy to grab us a couple of towels out of the drier to tide us over). We stayed on a sold out weekend (indeed, just about everything in town was sold out) and found the service excellent.
Room was clean and well maintained. We've stayed in bigger rooms at Residence Inns, we've stayed at smaller. Everything was clean. Room was well appointed. And, if you like good water pressure, this hotel is worth a special trip -- I'm pretty sure you could use the shower for stripping paint! Have mercy, have they got some water pressure! AC worked well. Bed was nice. Ample good pillows. Free internet worked well. Except for the occasional guest talking a bit too loud on the sidewalk outside the patio doors, the room was quiet. Pretty much all we ask for in a hotel.
Free breakfast was good. Would recommend arriving early -- on our Sunday morning departure day there was a long line for waffles and seating was limited (apparently everyone had the same sleeping in idea we did)!
Location is tough to beat... 5 minutes from airport; 15 minutes from downtown; 15 minutes from Opryland/Grand Ole Opry / Opry Mills.
We were some of those "weekend guests" other reviewers were complaining about (sorry people, we don't bring the coat and tie on vacation, and Marriott has quietly raised the category of many Nashville properties so high that our certificates no longer work there). And, we did note lots of other short staying tourists -- Navy aviators, a church group, a school sports team, other vacationers -- which caused us to speculate that the week or two hotel dweller business must be dropping off. But everyone seemed nice (and we tried our best to be nice as well) and we simply encountered no difficulties whatsoever. We really don't blame the hotel for welcoming us and other short term guests when they have vacant rooms.
We'd stay here again.
- Official Description (provided by the hotel):
- All-Suite Hotel located 3 miles south of Opryland & 1 mile north of Nashville Int'l Airport. ... more less
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- Also Known As:
- Residence Inn Nashville Airport Hotel Nashville
- Nashville Residence Inn