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“Fantastic Location, Good Bead, but BEWARE when Conventions are here”

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Renaissance Nashville Hotel
Ranked #11 of 159 Hotels in Nashville
Certificate of Excellence
Reviewed February 25, 2009

By far the best thing that this property has going for it is the location. Have stayed here numerous times and it is quite a difference from when there is a convention happening and when there is not. If there is, beware because it could take you 15 minutes just to get an elevator either in the lobby or on your floor. Rooms are decent, beds are nice, and the concierge lounge is very nice!

  • Stayed: January 2009, traveled on business
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1  Thank brendanm14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,775 - 2,781 of 2,930 reviews

Reviewed February 18, 2009

We stayed here two nights at the end of our road trip and I wish we had chosen a different hotel. The hotel itself is very nice but it was hosting a convention and was completely booked. We spent far too much time waiting for elevators. We had booked two rooms (requesting them next to each other). When we checked in they said that they not only didn't have two next to each other, but they didn't have two on the same floor. Since we were traveling with our kids (12 &14) that wasn't going to work. Finally they "found" two rooms across from each other. The front desk was very nice and did get us rooms close to each other, but they were clearly stressed from the crowd. Because of the hotel's excellent location I would imagine that they are frequently sold out. I would only stay there again if there was no convention. Our rooms were comfortable and clean and our breakfast at the restaurant was fine.

  • Stayed: August 2008, traveled with family
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Thank Angeline13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2009

The very best thing about this hotel is without question its location! Within walking distance to all the shops, restaurants and clubs, even on a chilly night the walk back to the hotel is bearable. But after that there is not much to brag about this hotel, except for one thing: the guys at the concierge were very accommodating to say the very least. Even though its not an advertised service, we called for a cab from our room and we were literally chauffeured to Mortons restaurant, Sambucca's in the 'Gulch' and then to B.B Kings for dancing. Our driver was very nice and really 'made' the stay!
While our car was Valet'd, $27 a day is steep. After coming from B.B Kings we decided to stop at the 2nd floor bar for a cup of coffee....FORGET IT! The room was full, and very appealing! There were probably 150 people and only ONE waitress working the entire floor...on a SATURDAY NIGHT....on VALENTINES!!!!! ARE YOU KIDDING ME!!!! Poor thing was running around like a chicken with her head cut off. She said to feel free to go to the bar to get what we needed. We didn't mind....all we wanted was a couple of cups of coffee. Well, there was no coffee available...NO COFFEE!!!!???? So we just decided to go back to the room and use the little coffee maker in the room. Well unfortunately the Half&Half creamers were not very fresh and 'spotted' solid matter.
So much for coffee.
While the bed was nice and large, you could feel the springs in the mattress. And two other things that were even more irritating was the charge for the internet at almost $20 a day....this should be free in every hotel at this point in time. And although there was high definition broadcast everywhere else in the Hotel, bars, lobby ect., in the room on the HD set, there was only a horrible analog signal available! At $235 a night....are you kidding me?
We decided to eat breakfast at the buffet on the first floor Sunday morning before checking out. While the service was good the food was sub-par and I recommend eating somewhere else.
As this hotel has recently undergone a major facelift, I would have suggested a major rebuild and refacing, especially with the new Westin going up close to the 'Gulch'. But what makes any Hotel stay for me, one that I could recommend to friends and family is Service and Consistency...period! So would I recommend a stay at the Renaissance/Nashville.....probably not! Only if location is the major factor. I really wanted to like this Hotel, but was really disappointed.

  • Stayed: February 2009, traveled as a couple
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3  Thank MadTrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2009

I attended a conference in the attached convention center. Stayed at this hotel because of the convention rates. Nice hotel and location. Hotel is branded a Mariott which I liked because I get the rewards points. Parking garage across the street connected by sky bridge. Typical nice convention hotel catering to business people. There are a few places you can walk to from this hotel but we found that driving was a better option most of the time. Charge for internet as is common with high end hotels.

  • Stayed: May 2008, traveled on business
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2  Thank pepper21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2009

This hotel is actually a Marriott which to me, is a good thing. I suspect if may have been a fairly recent acquisition but not sure. The location is perfect for business or a night on the town. The hotel is attached to the convention center and a very short walk to the honky-tonk bars.

The rooms were very clean and comfortable. Because I was a Marriott Reward member they upgraded me to a corner room that was very sizable (especially the bathroom) and had a great view.

Had lunch in the hotel restaurant and it was miserable. Clearly they had some staffing issues and we were told it was a new menu. But that aside, the food was average at best. Starbucks in the lobby was convenient and the "Bridge Bar" was a pretty cool spot for an after work libation.

The gym facility was well run with an attendant wiping down the machinces and handing out towels, etc. However, for a hotel this size (huge), the facility was VERY small and many people, myself included, had to wait for machines.

Other quick thoughts - the car-port/drop off area in front of the hotel is incredibly awkward as our cab drive had to let us off in the middle of a busy street. The hotel front desk staff was very friendly and helpful. The elevators during peak periods were a nightmare with waits up to 10 minutes.

Overall a totally fine stay.

  • Stayed: February 2009, traveled on business
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Thank Greg187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2009

Me and my husband came here to stay for New Year's. It was past our expectations! Fancy! Classy! High Class! You get to it very, very easily right off the interstate. It has bell boys waiting outside to park you and see you in. The front desk is very huge and high tech big flat screens and gold escalators, a starbucks, and a glassed-in night club/bar right inside the hotel. It's elevators are also see-thru glass so while you go up the 25th floor, or whatever room you are on... you can take some spectacular pictures of the city!! The hallways to the room are very clean and fancy but modernly updated and newer looking.The room was flat screen tv, BIG FLUFFY white beds and large showers. EVERYTHING here is at the upmost cleanest it can be!!!! It was very sound-proof rooms because in the hall we could hear people being New Years Eve and all, but inside our room we heard nothing. Its located Right downtown, but VERY SAFE location! Parking was NOTHING!. We slept on the 14th floor overlooking downtown nightlife. We kept our window curtains open since we were up so, so high, all the lights off and had a beautiful nitelight of outside moon, stars and tall buildings. Downtown was super-fun. We ate at hard-rock and Rippy's. Both were great atmosphere, clean, and reasonably priced. Our favorite place was Legends. (only 1 block away, best band in the city if you like a mix of rock, country, oldies, and some new stuff). Anyways, We had ourselves a blast!! We will return our next visit to Nashville!

  • Stayed: January 2009, traveled on business
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1  Thank orabrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2009

Recently spent a weekend in Nashville and stayed at the Renaissance- It was an excellent choice- Clean and comfortable- Great location (just a couple of blocks to Ryman Aud, hockey arena, state capitol, and "the district's" bars/restaurants)- would definitely stay there again

  • Stayed: January 2009, traveled with friends
    • Value
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1  Thank SRB13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Nashville Hotel

Address: 611 Commerce Street, Nashville, TN 37203
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville > Downtown Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Nashville
#5 Luxury Hotel in Nashville
#7 Family Hotel in Nashville
#9 Romantic Hotel in Nashville
Price Range: $208 - $564 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Nashville Hotel 4*
Number of rooms: 673
Official Description (provided by the hotel):
Renaissance Nashville Hotel is a perfect destination for those looking to stay in the heart of downtown Nashville, Tennessee. Discover hidden gems within our Nashville hotel, including newly renovated rooms, elevators and indoor pool, fitness center, live music at the Bridge Lounge, and local eats at the Commerce Street Grille. Our Navigators can assist with sightseeing plans or point you to Bridgestone Arena and Nissan Stadium formerly LP Field, both within walking distance. Plan your meeting or event with us, too! Our convenient attached meeting space options including 30,000 feet of newly acquired space. Book a meeting with us and receive personal Marriott Rewards bonuses. ... more   less 
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Also Known As:
Renaissance Nashville
Nashville Renaissance

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