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“Great hotel with friendly helpful staff.”

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Renaissance Nashville Hotel
Ranked #11 of 154 Hotels in Nashville
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great hotel with friendly helpful staff.”
Reviewed October 31, 2013 via mobile

Stayed for 6 nights for a conference. Broadway was just 2 blocks away but bartender Garth made staying in worth it. I saw him assist several other guest with everything from dinner reservations to tour suggestions while I hung out at the lobby bar. Security was visable and helpful, especially officer Hadley.The Halloween decorations were great too.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceNash... M, General Manager at Renaissance Nashville Hotel, responded to this review, November 7, 2013
Karen H-Thank you for your comments about the Renaissance Nashville. It sounds like you had a great stay and Garth was able to make it memorable. I am also glad our security staff was visible and office Hadley was helpful. We hope your travels will bring you back to the Renaissance Nashville.
Fleming-General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,697 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (638)
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Irwin, Pennsylvania, USA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 31, 2013 credit card Amex Card Member Review

Comfortable, large and clean room that was priced similar to other big name city center hotels. Very convenient to all the music, bars and restaurants on Broadway. Valet parking is an eye opening $35.00 a day but there is a municipal garage right across the street for $9.00 per day. Pleasant, helpful and friendly service all around.

Stayed October 2013, traveled on business
Helpful?
Thank AIRSTREAM72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceNash... M, General Manager at Renaissance Nashville Hotel, responded to this review, November 7, 2013
AIRSTREAM72-Thank you for your comments about the Renaissance Nashville. I am glad our location was convenient to your travels, also your rooms was clean and comfortable. We hope your travels will bring you back to the Renaissance Nashville.
Fleming-General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
georgia
Level Contributor
179 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed October 30, 2013

The good:
Valets- they are on top of things, had a great experience every time with them.
Wait staff in Breakfast Café - Very friendly and kind, eager to be there. Had a good experience both times I dined inside the hotel. The food was fresh and well presented also.
Conference experience - the hotel had nice meeting rooms and good lunch service during conference.
Fitness Center - great fitness center and pool with up to date equipment.

The average:
Bellhops - had a great one and a not so great one
Rooms - Regular hotel room, nothing fancy. The mattresses and pillows are comfortable, but nothing to write home about. No fridge!

The AWFUL:
Front desk staff - Hard to hear, a very noisy lobby, not very helpful or informative, argumentative at times. I will say that the young boy who did check out was very helpful, other experiences including check-in were not great.
Room had dirty washcloth hanging on shower curtain when we checked in, hairs in bathtub.

Overall, the hotel LOOKS great, has nice commons areas and is in a perfect location. The rooms were typical hotel rooms that could stand a more stringent cleaning.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceNash... M, General Manager at Renaissance Nashville Hotel, responded to this review, November 7, 2013
bobstover-Thank you for your comments about the Renaissance Nashville. I am glad to hear you had some shining moments during your stay; I am disappointed our service was not good the whole time. I would like to speak with you about your check in experience so we can use it as training with our ambassadors, please feel free to email me at john.fleming@renaissancehotels.com. I look forward to hearing from you.
John Fleming-General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, FL
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 29, 2013

We held our annual CPAConnect Roundtable conference at the Renaissance Nashville. The staff including, Linda Montes, Andrew Atkins lll, Taylor Helton... to mention a few and all of the staff were so attentive and made sure whatever we, and our attendees, needed was taken care of immediately. Also, my room was so comfortable!! I couldn't wait to get back to it each night after our conference activities ended!!

I would definitely recommend your hotel to anyone who is planning on visiting the Nashville area.

Great job. Can't wait to come back. : )

Sincerely, Ellen Donovan

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ellen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MS
Level Contributor
8 reviews
3 hotel reviews
Reviewed October 28, 2013

Recently stayed for a Summit at this hotel located within a short walking distance from the Music Center Convention Center. The rooms were spacious, with extremely comfortable bedding and a great view of downtown Nashville. The staff were very attentive, quick elevators, Starbucks in the lobby and dinning avaialbe in the hotel. The valet service was exceptional with the doormen available to open the door each time we entered the building. The green apples located at the desk were a welcome treat. Parking is across the street for quest for the hotel. Nightime music can be heard from the 17th floor , but it's Nashville and it sounds good.
Check it out for yourself, but our 5 night stay was great.

Room Tip: 12th or above for the great view.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LadelMs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burbank, California
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 26, 2013

I am rating this hotel a 4 star mostly because of the location. It is only a few blocks...walking distance... to all the live music on Broadway, and near the Ryman Auditorium, and Country Music Hall of Fame. Expect to hear some night time music from Broadway. The security is good, valet parking expensive ($30 per night). The rooms are adequate, clean, and more along the lines of a Courtyard property, and could use some updating. The food was good, and the hotel offers a typical full breakfast buffet. The staff were friendly, helpful, polite, and responsive. It is a bit expensive for the amenities offered. If you want to be within walking distance of all the live music on Broadway, this hotel is a definite consideration.

Room Tip: This is a popular hotel, so book early!
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  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Roger L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceNash... M, General Manager at Renaissance Nashville Hotel, responded to this review, October 29, 2013
Roger L-Thank you taking the time to leave your comments about the Renaissance Nashville. I am glad to hear our staff was friendly, helpful, polite and responsive. We are currently under a rooms renovation and have 4 floors complete, we will done with the whole hotel by March of 2014. I hope your will come back to the Renaissance Nashville and try out our new rooms.
John Fleming-General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 25, 2013

The hotel was centrally located and the staff was friendly. The rooms were comfortable but they could use a little upgrading. The bed was comfortable but nothing out of the ordinary. I rank it "very good" as opposed to average only because of te location and staff.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Franklmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceNash... M, General Manager at Renaissance Nashville Hotel, responded to this review, October 29, 2013
Franklmac-Thank you taking the time to leave your comments about the Renaissance Nashville. I am happy to hear our staff was friendly and was able to help you rank your stay as “very good” as opposed to average. We have started a rooms renovation, so when if you choose to come back to Nashville we hope you will choose the Renaissance Nashville and ask for a new room.
John Fleming-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Nashville Hotel

Property: Renaissance Nashville Hotel
Address: 611 Commerce St, Nashville, TN 37203-3742
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville > Downtown Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Nashville
#6 Luxury Hotel in Nashville
#7 Family Hotel in Nashville
#9 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Renaissance Nashville Hotel 4*
Number of rooms: 673
Official Description (provided by the hotel):
The Renaissance Nashville Hotel is a perfect destination for those looking to stay in the heart of downtown Nashville, Tenn. Discover hidden gems within the hotel, including newly renovated rooms, elevators and indoor pool, fitness center, live music at the Bridge Lounge, and local eats at the Commerce Street Grille. Our Navigators can assist with sightseeing plans or point you to Bridgestone Arena and Nissan Stadium formerly LP Field, both within walking distance. Plan your meeting or event with us, too! Our convenient attached meeting space options including 30,000 feet of newly acquired space. Book a meeting with us and receive personal Marriott Rewards bonuses. ... more   less 
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Also Known As:
Renaissance Nashville
Nashville Renaissance

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