We arrived after nine in the evening looking for a place just to sleep. Our room was on the first floor in the back of the building, parking lot was dark and it was noisy with people wandering around all over the property. When we opened the door to our room, there was a funky smell, and the light switch didn't work. The carpet was filthy, bedspread was old and dirty (never had the nerve to pull the bedspread back) The only chair in the room was broken into pieces and was leaned up against the wall, we had two hand towels and a wash cloth, no bath towels and there was no toilet paper. After about thirty minutes we started hearing loud arguing between the couple in the next room and then noises like someone was being thrown around the room and up against the wall. We then decided that it was not a safe place to stay and picked up our bags and fled. The clerk at the front desk was very rude when we told him we weren't staying and why. He kept asking if we had "used" the room. We explained that it would be very hard to use anything as there wasn't anything to use. When he stated that he couldn't give us a refund my husband asked to talk to the owner. The clerk called someone on the phone and spoke to them in Indian and kept asking if we had used the room, flushed the toilet, turned the bed down, etc. My husband spoke to owner but couldn't understand him. The owner told the clerk that we could not get a refund unless we paid them $30 cash and then the clerk could refund our credit card. My husband finally lost it with both of them and told them he was calling the better business bureau and 911 to get someone there to handle the situation in the room as we were pretty sure that there was a woman in need of help. Another customer came in asking to be moved to a different room due to the noise and at that time the clerk finally agreed to refund our credit card mainly because the other customer was starting to ask questions. DO NOT STAY AT THIS HOTEL, IT IS NOT SAFE!
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- Also Known As:
- Super 8 Downtown Airport Area Hotel Nashville
- Nashville Super Eight
- Nashville Super 8
- Super 8 Nashville
- Super Eight Nashville