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Best Western Plus Music Row
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Reviews (1,547)
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All reviewsmemory foambest westernsroom was cleanminute walk to downtownfree breakfastcab ridewould stay here againdowntown nashvillethe breakfast areawithin walking distancerestaurants and barsbiscuits and gravyyogurthot breakfasthonky tonksstaff was very friendly and helpfullive music
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Reviewed August 3, 2014

Excellent breakfast lovely coffee available 24/7. Wonderful room, good helpful staff. Walked to broadway in about 15 mins. very comfortable bed.. Can' really find any negatives. had an internet free to guests which was a bonus for us travelling without phone or i pod etc

Room Tip: we had a room with city view 3rd floor.
  • Stayed: July 2014, traveled as a couple
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Thank FishermanWanganui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Guest Relations Manager at Best Western Plus Music Row, responded to this reviewResponded August 8, 2014

Dear FishermanWanganui, Thank you for taking your time to review about your stay with us. We appreciate your feedback. Our Guests make reservations with various expectations and views about a downtown hotel and after they stay with us, they all leave on the same note - Wonderful Stay. We are very happy to hear that you enjoyed your stay with us.

our product is what makes the difference among the hotels. However there are flaws in every business and we are working on fixing them as quick as possible so our future guests would help us raise the bar even higher.

We hope to serve you again soon.

Thank you,
Nathan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2014

Glad to find a pet friendly place less than 5 minutes from the Broad Street honkeytonks. There was no problem leaving our pup behind in the room for a few hours each day. We just kept her in the bathroom and put a "Do Not Disturb" sign on the doorknob. The room was fine, glad it had a pull-out couch for our son. Breakfast included eggs, sausage, biscuits&gravy, waffles, etc. If you have a dog or child...there is a grassy area with a small playground nearby. There is some construction in the area which will no doubt add to the neighborhood. A few bars/restaurants are just down the street. Vanderbilt campus is a few blocks away. I took the dog for daily walks and saw Reba McEntire's tour bus idling outside of her gorgeous building. Several other studious and music related headquarters are nearby. I found it funny that the Studio B tour from the Hall of Fame brought us from the Hall of Fame back to this very neighborhood for the tour. When booking I didn't know that this was the studio area of Nashville. It is possible to walk a mile to the Broad Street bars and attractions, but most people seem to drive or take a quick cab ride. Staff was friendly and helpful. We made use of the pool and computer/printer as well.

Stayed: July 2014, traveled with family
Thank gretchgarden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Guest Relations Manager at Best Western Plus Music Row, responded to this reviewResponded August 5, 2014

Dear Gretchgarden, thank you very much for giving us an opportunity to serve you on your recent trip to Nashville. We are one of the very few hotels in the Nashville METRO area to accept PETS. We do have a wonderfully and impeccably cleaned, pet dedicated rooms so you can have your extended family with you at all times of your travel. We do have our own fair share of bars/restaurants and since we are located very close to MUSIC ROW (area populated with 1300 recording Studios), our guests enjoy the flavor of Music City walking on Music Square. You are very lucky to have seen Reba McEntire's tour bus.

We are very happy to have made your stay wonderful and we hope to see you stay with us in the near future.

Thank you,
Nathan

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Reviewed August 3, 2014

Nasty, loud, run-down. This is a Best Wester "Plus" but looks like a motel 6. Feels terrible. There was a man in the hallway hammering and painting all day and night. Everything was old. Honestly the building should be torn down.

  • Stayed: July 2014, traveled as a couple
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Review collected in partnership with Best Western
1  Thank Terryl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, General Manager at Best Western Plus Music Row, responded to this reviewResponded August 7, 2014

Dear Terryl P, Thank you for your feedback. We have taken into account all the info you have given and are working on the issues. We apologize for the inconvenience caused. Hope to have you here with us in the very near future.

Thank you,
Rocky

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Reviewed August 2, 2014

From check in to check out, this hotel was excellent! Easy check in and check out. Room was extremely clean and comfortable. We stayed there on our way to the east coast and then on the return trip home. On our first stay we had the breakfast and there was so much to choose from. The lady taking care of keeping it stocked was very pleasant and helpful. Will definitely stay here again.

  • Stayed: July 2014, traveled with family
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Review collected in partnership with Best Western
Thank Stacey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Guest Relations Manager at Best Western Plus Music Row, responded to this reviewResponded August 5, 2014

Dear Stacey M, thank you very much for your kind feedback about the entire stay. You have left us no room to add anything about the property and the management. We have a well stocked Breakfast with more items offered than the most expensive Luxury hotels in the area and we do not charge for breakfast, like the other competitors do. Our beds are the most comfortable Tempur-Pedic Mattresses.

We look forward to serving you more and better with a smile and to ensure that you have yet another memorable stay with us, in the future.

Thank you,
Nathan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2014

Our stay was good at Best Western. By mistake, we left a pair of female shoes in the room. I assumed they are lost. But I called the hotel anyway. Best Western manager said that they do have the shoes and offered to mail it to us. Thank you Best Western Music Row for this gesture.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
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Review collected in partnership with Best Western
Thank Jada B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Guest Relations Manager at Best Western Plus Music Row, responded to this reviewResponded August 5, 2014

Dear Jada B. thank you for your patronage. Our Staff is very diligent about mailing all the things that our guests forget behind. We do have a wonderful and yet precise team which meticulously pack the times and mail them back. We hope you received them in perfect condition.

Thank you,
Nathan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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