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“Holidays”

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Best Western Plus Music Row
Ranked #48 of 154 Hotels in Nashville
edinburgh
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Holidays”
Reviewed February 22, 2014

This hotel is a good base to stay in nashville breakfast. Is fine to set you up for the day. the Beds are the most comfiest I have every sleep on the staff are all very helpful lady who does b/fast is very helpful with a novice making waffles

  • Stayed February 2014, traveled with friends
    • Value
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Helpful?
1 Thank zen7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Guest Relations Manager at Best Western Plus Music Row, responded to this review, March 5, 2014
Dear Zen7, I would say you are totally true about everything you said about our hotel. Thank you very much for putting everything in a nutshell. We have the best beds, the best breakfast, the best staff, the best service, overall providing the best product in the Nashville Metro Area. Hereby living up to the name BEST WESTERN.

Looking forward to see you here with us.

Thank you,
Nathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,363 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Louisville, Kentucky
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 20, 2014

We stayed here because I was having surgery at Vanderbilt and this was the most reasonable hotel in close proximity to the clinic. We planned to stay two nights, the night before and after my surgery. We ended up leaving early, paying for two nights but only staying for one.

Little things about the room made it seem poorly maintained. A stain on the carpet. A cigarette burn in one of the blankets. The tv remote only worked from one side of the room - we called the front desk and asked for new batteries, which never came. The room decor is very gaudy and outdated. It was clean, though.

I would have been fine with all of the above if the room had been comfortable. It wasn't. The desk chairs were extremely uncomfortable, and unfortunately I'm not a fan of the memory foam on the beds. It was very difficult to read or watch tv comfortably. The first night it was very hard to get comfortable to sleep. After my surgery, I was able to rest in the bed (thank you anesthesia), but once I was awake and feeling up to sitting instead of lying in the bed, it was too uncomfortable. We decided we'd be just as comfortable in the car, so we left early. The desk clerk was very confused by our 10pm checkout.

  • Stayed February 2014, traveled with family
    • Value
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Helpful?
Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Guest Relations Manager at Best Western Plus Music Row, responded to this review, March 5, 2014
Dear Julesfreak, Thank you very much for choosing Best Western Music Row. I sincerely apologize for not having met your expectations during your stay. We would love for you to give us one more chance and help us fix all the gray areas.

Thank you once again for picking us and we look forward to serving you again in the near future.

Thank you,
Nathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Villa Rica, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 20, 2014

I booked this hotel over the internet, going solely on prior guest reviews and pictures. Upon arrival we were greeted nicely and check was a breeze. The room was nice, not necessarily my favorite colors but very nice. The bed was so comfortable! Which was very important to us. Just a minute from everything downtown, taxi service was called in and we had a blast! Breakfast the next morning was outstanding! The best breakfast we have had at a hotel in a long time. Friendly Staff. great service. Great Hotel!

  • Stayed February 2014, traveled as a couple
    • Value
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Review collected in partnership with Best Western

Helpful?
1 Thank Hannah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Guest Relations Manager at Best Western Plus Music Row, responded to this review, March 5, 2014
Dear Hannah W,

Thank you very much for your extremely kind words. My Staff and I are greatly humbled by your wonderful comments about our property. We, at Best Western Music row, strive to provide our customers, world class service with a smile always. We have trained all our staff so well, that you wouldn't have to worry about searching for events in the area or looking for things to do. Our Concierge can take care of all your queries and give you information for everything that needs to be seen or done, while you are in Music City.

Thank you,
Nathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clarksville, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 15, 2014

The Hotel is fantastic is you want to spend the extra dollars, which was kind of strange being as it's a decent distance from any kind of nightlife (Over the highway). If you were staying here with a couple of friends it would probably suit your needs just don't plan on walking back with a date. You'll need a cab.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Guest Relations Manager at Best Western Plus Music Row, responded to this review, March 5, 2014
Dear Daniel M. Thank you for choosing to stay with us. We are greatly obliged to have had you as one of our esteemed guests.

Our hotel is pricey, primarily, because of the competition around us. Having said that, we do offer a better product than most hotels in the near vicinity. We are also located in a very safe neighborhood. Quietly tucked away from the bustling traffic off of Hwy 40.

We appreciate your choosing us over the competition and looking forward to serving you again in the future.

Thank you,
Nathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Bay, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 15, 2014

When we researched this hotel, we were looking for an affordable option close to all the Nashville action. This hotel was rated 4 stars, but there is no way that it deserves that rating. When we arrived, the room looked dingy. The bed linens were outdated and unappealing, but the sheets were very clean and the beds were comfortable. Everything in the room was noisy - the heater, the fridge and the bathroom fan. It felt like we were living in a wind tunnel, and it made it hard to sleep. On top of that, the maid service was subpar. Our room didn't get cleaned after our first night even though we were gone all day (didn't return until 5 pm), and the second day only one bed was completely made (one bed's pillows were left in a pile on the floor). The shower water was not very warm, and the shower wasn't draining properly. The internet was spotty. The WORST part of our stay was that when we asked the manager at reception to call us a cab, he pointed out a silver vehicle in the lot and said it was a cab. When we approached the car, the windows were tinted and there was no meter - clearly not a cab. Being that we were traveling as two females it made us feel very uncomfortable (and is illegal says out real cab driver). It's very irresponsible of them as a hotel to encourage this practice. Overall, this hotel wasn't terrible. There's just a few things to which they should paid more attention. The location is just OK - it's a cheap cab ride to the Broadway area, but we found it convenient to have a car to go to places like the Opry, Hillsboro Village and East Nashville, etc.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 15, 2014

It was a cold wintry day and we were fortunate to get a room at Best Western. The room was warm and hot breakfast in the morning was delightful. We were on the road for nearly 12 hours and we really apprecited the hot shower in the hotel.

  • Stayed January 2014, traveled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Steven K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Manager at Best Western Plus Music Row, responded to this review, February 17, 2014
Dear Steven,

Thank you for your review, i am glad that we were able to accommodate you during the cold winter night, our hot breakfast has a wide variety of hot items, good to know that you enjoyed them. Please do stop by during your next visit would love to serve you again in the future.
regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chatsworth, United States
2 reviews
Reviewed February 13, 2014

Very clean, comfortable place to stay. it is ALWAYS such a pleasure to stay at this hotel. Ive stayed her every time I come to Nashville since 2009. The staff is AWESOME and so are room and amentities. HIGHLY recommend this hotel!!!

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with Best Western

Helpful?
Thank Sherry D. L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmusicrow, Manager at Best Western Plus Music Row, responded to this review, February 14, 2014
Dear Sherry,

Thank you very much for a very positive feedback. We really appreciate your business. We are located very centrally to the music entertainment district, very clean the housekeepers do an excellent job, all our staff are trained in giving quality customer service.

I hope your information and our services make our future guests' stay memorable and a pleasure filled one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Music Row

Property: Best Western Plus Music Row
Address: 1407 Division St, Nashville, TN 37203
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#36 Romantic Hotel in Nashville
#38 Family Hotel in Nashville
#43 Business Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Music Row 3*
Number of rooms: 102
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Music Row, your window to the world of excellent customer service, quiet environment, spacious upgraded rooms and proximity to the heart of the music capital of the world, Nashville. We are less than a mile away from historic downtown where music lives all day and night. Experience the charm and pleasure of this riverfront district with the LP Field (home of the Titans) as the backdrop. Various attractions in the vicinity include the Bridgestone Arena (home of the Predators) and the world famous Country Music Hall of Fame. At the BEST WESTERN PLUS Music Row, we strive to offer you a memorable stay. This complimented with a sumptuous hot breakfast to start your day will make you want to stay longer with us. ... more   less 
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Also Known As:
Best Western Music Row Hotel Nashville
Best Western Hotel Nashville
Best Western Downtown Music Row Nashville
Best Western Nashville
Best Western Music Row Nashville
Nashville Best Western

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