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“MAGICAL!”

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Loews Vanderbilt Hotel
Ranked #10 of 154 Hotels in Nashville
Certificate of Excellence
GreenLeadersBronze level
Pittsburgh, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“MAGICAL!”
Reviewed September 3, 2013

Sitting at the airport now not wanting to leave this wonderful town of Nashville! The Loews hotel was truly on of the best places I've ever stayed. Before arriving I'd asked for an early check in and a wheelchair as my 93 year old gram mother was traveling with us. Upon check in (11am) we were greeted with happy birthdays to myself and gram. The room was ready and the wheel chair was there and waiting for us. We stayed on the concierge floor. Highly recommend spending a couple extra dollars and being on this floor. Joe was amazing at night offering us wine and giving us wonderful insight as what to do in Nashville. The valet guys where out of this world! I've never had such wonderful service from valet/shuttle. Always jumping out to help with the wheel chair even in the rain. Special thank yous to jake and muhumed from valet that really set the tone of our trip! Also HUGE thank you to joe, the Loews company is truly lucky to have you as a member of their staff!!!! Thank you all at the Loews hotel for such an amazing trip in Nashville, it wouldn't have been the same without each of you!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bridget09298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,572 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Marietta, Georgia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 3, 2013

Great location and excellent quality of facility. Staff were amazing - all made us feel very welcome. Room was very quiet and extremely well maintained. Breakfast one of the best we've had at a hotel. We learned while there that they have a "pet package" available, which we may take advantage of next time. We will be back!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Jim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed September 2, 2013

If I could give this hotel 6 stars I would! From the moment we walked in the door to the moment we left the staff was friendly, upbeat, very helpful and, like another review says, OVERLY accommodating!! I've stayed at other Loews hotels but this newly remodeled location was clean and comfortable. The free shuttle to downtown was great for our group and all of the drivers were knowledgeable of the area. Very impressed and happy with my experience!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Meredith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, December 9, 2013
Greetings Meredith S,
Thank you for taking the time to write a review of your visit to the Loews Vanderbilt Hotel. Our Team understands that customer service is one of the top priorities when it comes to hotel guests. We are glad to see that we were able to meet your expectations concerning the hotel’s appearance and the hotel’s complimentary shuttle. Please come and stay with us again when in Nashville.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Il
Level Contributor
100 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed August 29, 2013

I read a couple other recent reviews of this property - I am not sure if those people stayed at the same hotel. My stay here was comfortable, relaxing, and the staff OVERLY accommodating. I brought my 13 year old canine companion and they treated him like a king !! In fact would have to say - in my 23+ years of business travel etc - this was the best pet friendly accommodation I have ever experienced. They brought us a "Doggie" accommodation bag with an abundance of doggie treats, organic dog food, and a frickin Stainless steel Doggie bowl. This place really set the bar.

  • Stayed August 2013, traveled on business
    • Value
    • Location
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    • Service
Helpful?
1 Thank viator1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, December 9, 2013
Hello viator1,
Thank you for taking the time to write a review following your stay at the Loews Vanderbilt Hotel. We are excited to hear that you and your furry travel companion enjoyed the accommodations. We know how important pets can be so included in the Loews Loves Pets program we provide a bag full of treats for guests traveling with their cats or dogs. We would love to have you both back with us when in Nashville again.
Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Greenwich, Rhode Island
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 25, 2013

This is supposed to be a luxury hotel, I have a comforter with a stain on it that looks suspiciously like blood, a view of a fence and dirty windows. Room is big but dirty and they nickel and dime the heck out of you.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TnSmoothie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, September 18, 2013
Greetings TnSmoothie,
Thank you for sharing your comments and concerns regarding the inconveniences you experienced during your stay at the Loews Vanderbilt Hotel. This information will be passed on to the appropriate departments to be addressed in order to avoid further guests from experiencing the same issues. We apologize that your stay was not as expected or that we did not exceed your expectations as you would have hoped.
Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Collierville
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 24, 2013

Paid $400 + for a bed, no water pressure, very poorly appointed. Check in was slow. It took over 30 minutes to check in. Staff is not helpful. View from my room was air conditioners. Really disappointed.

Parking for one night is $32. Bring your visa and no expectations.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SusanACollierville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, September 18, 2013
Hello SusanACollierville,
On behalf of the entire Team at the Loews Vanderbilt Hotel we would like to apologize that you experienced multiple disappointments during your visit. We would like to thank you nevertheless for sharing your experience and giving us feedback in order for us to correct the opportunities mentioned. Despite the mishaps we would love to have you back for another chance to show you what Loews Hotels has to offer.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 23, 2013

I visited stayed in the Loews Vanderbilt in Nashville for three nights and I can't say enough good things about the hotel and the staff. Recently remodeled, the decor is fresh, comfortable, welcoming, yet just edgy enough to be interesting. The staff, from the general manager to the doorman, could not have been friendlier or more accommodating. They made me feel welcome and valued every moment of my stay. And its easy access to downtown. Look forward to returning. Highly recommend.

Room Tip: I didn't try the pool or spa so have no comment about those, but I would guess they would be fab...
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, September 18, 2013
Greetings Sue M,
Thank you for taking the time to write a review of your visit to the Loews Vanderbilt Hotel. We love that we were able to make your trip memorable as you are already looking forwarded to returning! We think of customer service as one of our top priorities and our Team understands what true southern hospitality means. We want every guest to feel like this is their home away from home and the room you need when in Nashville. The Loews Team can’t wait for your return.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loews Vanderbilt Hotel

Property: Loews Vanderbilt Hotel
Address: 2100 W End Ave, Nashville, TN 37203-5200
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Nashville
#5 Luxury Hotel in Nashville
#6 Business Hotel in Nashville
#6 Family Hotel in Nashville
#8 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Loews Vanderbilt Hotel 4*
Number of rooms: 340
Official Description (provided by the hotel):
Welcome to Loews Vanderbilt Hotel Nashville, the only AAA Four-Diamond hotel in Tennessee for over 29 consecutive years. The Loews Hotel in Nashville is your home base in Music City, where legendary Loews service meets true Southern hospitality. Our 340 newly renovated guest rooms, including 9 chart-topping suites, are both energetic and inviting - just like our charming city. Club Level rooms feature additional amenities and access to the exclusive Club Lounge. Loaded with amenities including Mason's Restaurant, complimentary fitness center access, 24-hour room service, and area shuttle, both families and business travelers can consider Loews Nashville Hotel their home away from home. ... more   less 
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Also Known As:
Loews Nashville
Nashville Loews

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