We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Please fix your Wi-Fi!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Loews Vanderbilt Hotel
Ranked #10 of 154 Hotels in Nashville
Certificate of Excellence
GreenLeadersBronze level
New York City, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Please fix your Wi-Fi!!!”
1 of 5 bubbles Reviewed August 12, 2013

Dial up speeds are not sufficient for business travelers. Just awful. 2 hours of trouble shooting later, I'm told I can't connect because "too many other people are connected". Isn't this the point of hotel wi-fi?

I am a regular visitor on business, unfortunately due to this issue this may be my last trip

Stayed August 2013, traveled on business
Helpful?
Thank NYC3131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, September 5, 2013
Hello NYC3131,
Thank you for sending us your comments and concerns regarding the internet service at the Loews Vanderbilt Hotel. We take guest feedback seriously and have discussed the opportunities we experienced with our previous internet service. Loews Vanderbilt is currently in a transition between internet providers in order to provide faster speeds and more bandwidth throughout the hotel. We thank you for your patience during this transition.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,528 reviews from our community

Traveler rating
    1,040
    301
    104
    54
    29
See reviews for
271
349
41
605
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 12, 2013

I stay at the Loews Vanderbilt very frequently. The service and friendliness of the staff, at all levels, is impeccable. If I ever have a problem, it is dealt with quickly and efficiently, which is uncommon these days. The remodel is complete and has totally transformed the hotel into a show place, while maintaining all the comforts of home. Thanks again Loews Vanderbilt!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank G S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, September 2, 2013
Greetings G S,

Thank you for taking the time to write a review following your recent stay at the Loews Vanderbilt Hotel. We are excited to hear that you are enjoying the hotel’s new look. Our goal was to make the lobby more inviting and to upgrade the bar and restaurant atmospheres. Thank you for being a frequent visitor of the hotel.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed August 11, 2013

We were on a road trip through Memphis and Nashville with our fourteen year old son. I'm a hotel snob in that I like clean hotels. The Hutton was full so the next best was Loews or Marriott Vanderbilt, so I chose Loews having never stayed at one of their hotels. This hotel has good location to driveable good eating and entertainment. The hotel looks like an older hotel updated and the staff was nice, but the service when you are in your room is non existent. I went downstairs to get a key the wet bar fridge so I could put some milk in it and front desk person said "I'll have a refrigerator brought to your room now so you don't have to do that" and this was ten O'clock at night. So we wait an hour and no refrigerator and then we go to sleep. The next morning we decide to sleep in and promptly at 9am housekeeping is rapping on the door wanting in! We go out for the day and return and they have cleaned the room but have not replaced the cups or coffee we have used so I call housekeeping and they say they'll have it up to our room. An hour later nothing. I call the front desk and ask at 11pm and then about 30min later the maintenance man is bringing out coffee cups and coffee. The cost of this hotel exceeds it's service. I wish I had gone with the marriott.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Halokla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, September 2, 2013
Hello Halokla,

Thank you for sharing your comments and concerns regarding your stay at the Loews Vanderbilt Hotel. At Loews Hotels we care about customer satisfaction and listen to the opportunities brought to our attention by the guests. We would like to apologize for the multiple inconveniences you experienced during your first visit to a Loews Hotel. We would hope that another stay with us would give a chance to show you what our brand has to offer in comfort and luxury.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed August 10, 2013

We had a very enjoyable stay at the Lowes Vanderbilt Hotel. The room was stylish and had great views of the downtown Nashville skyline. Bathrooms looked brand new and had good amenities. Excellent room service and a very good hotel restaurant and bar named Masons. Convenient location near Vanderbilt, Music Row and midtown business district.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nevernsq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, September 2, 2013
Greetings nevernsq,

Thank you for writing a review following your stay at the Loews Vanderbilt Hotel. You are correct that the in-room bathrooms have recently been upgraded and a handful of our guestrooms have a view of the Nashville skyline. We are pleased to hear you enjoyed both our in-room dining and Mason’s restaurant. We would love to have you back again soon.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed August 7, 2013 via mobile

I spent 2 nights there in July and was pleased with that hotel. Rooms are nice and comfortable, employees very helpful and the bar is really beautiful! Got a good price on Priceline and would go back there if needed. The only thing is the location which is a bit far from downtown, about 30 minutes walking (taxi at about 7-8$)

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Simon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, September 2, 2013
Hello Simon B,

Thank you for taking the time to write a review of your visit to the Loews Vanderbilt Hotel. We are located in Mid-town though just a few minutes from downtown. If you are not interested in taking a cab we offer a complimentary hotel shuttle to guests needing to go within a three mile radius. We would love to have you back when staying in Nashville again.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chestnut Hill, Massachusetts, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 7, 2013

My family and I stayed at the Loews Vanderbilt Hotel for a week in early July. It was our first trip to Nashville, and the entire experience was wonderful from the moment we first arrived. The bellmen were always prompt and hospitable, checking to see if we needed directions whenever we were heading out and asking how our day had been when we returned. Estelle, who works at the concierge desk in the lobby, was incredibly knowledgeable of where to go, very helpful with making reservations, and always pleasant to chat with. We stayed on the Club Level, and our room was well appointed. Moreover, perhaps the best part of our stay was our interactions with the staff who work in the Club Lounge. In the evenings, Miguel Torres was simply fantastic; he treated us and all the other guests with a sincere graciousness that is rare to come by. And in the mornings, Jamie Peek was cheerful, sociable, and glad to assist us in any way she could.

Our solitary complaint was that the elevators seemed to need some servicing or updating.

Nevertheless, we have nothing but great things to say about all of the people who work at this hotel. Over the next two years, we will be traveling to Nashville frequently, and we plan to return to the Loews again and again.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, September 2, 2013
Greetings Chris C,

Thank you for your great comments of your first visit to the Loews Vanderbilt Hotel. We are glad to hear your interactions with our hotel Team were well met and that you enjoyed the Team from our Concierge Department both in the lounge and the lobby. Please note your feedback from you and other guests concerning our hotel elevators has been heard and we are in the process of upgrading them. Since you plan on traveling to the Loews Vanderbilt within the coming months be sure to become a part of our loyalty program, YouFirst. You can find membership details listed on all of our Loews Hotels websites.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed August 6, 2013

We recently were on a road trip back to our home and decided to spend the night in Nashville which is about half way. We made a reservation at the Loews Vanderbilt since a couple of months before we had a great experience at the Loews Atlanta. When we arrived, we decided to valet. They must have been short staffed with a full hotel as it took six or seven minutes to get the car taken care of.

My wife made the reservation through Expedia and got a "deal" on a room. It turned out to be on the third floor over looking the parking garage. That didn't bother us, but it is something to note in future trips. The room was clean, a comfortable king bed and a nice bathroom. Wireless was going to be $10 per day, so we passed. In this day an age, it would be like asking $10 a day if you wanted a sink in your room. Internet is part of life and hotels should provide it free, especially when we were spending $300 a night for the room. Internet is no longer exotic. We had a limited amount of time and walked the beautiful Vanderbilt campus which is across the street.

We realized that we failed to get a key for the minibar and hoping to have a nightcap later, we stopped by the front desk to ask for one. they were out but said they would send one up. It never arrived.

We had drinks in the lobby bar. I know this is a generational thing, but we were able to find two seats where the televisions were not a distraction. Our waitress was great and took car to check on us. We also had dinner in the hotel restaurant -- Masons. There were no obvious choices for my wife who is trying to avoid dairy and red meat. However, the server was great and worked with the chef to come up with a tasty fish and salad. I had oso buco which was wonderful. Noise level was fine, staff great.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, September 2, 2013
Hello Thomas S,

Thank you for writing a review of your stay at the Loews Vanderbilt Hotel during your road trip returning home. We apologize for the inconvenience of the in room internet fee but please note it is complimentary in all of our public spaces, on our Premium Concierge Level, and as a perk of being a part of our Loews Hotels loyalty program, YouFirst. Despite the few mishaps we hope you enjoyed your visit with us as you did with Loews Atlanta.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Nashville hotels
Omni Nashville Hotel
#7 of 154 in Nashville
4.5 of 5 bubbles 5,087 reviews
Hutton Hotel
#19 of 154 in Nashville
4.5 of 5 bubbles 1,796 reviews
Show Prices
Show Prices
Show Prices
Thompson Nashville
#5 of 154 in Nashville
4.5 of 5 bubbles 539 reviews
Downtown Nashville
Renaissance Nashville Hotel
Renaissance Nashville Hotel
#12 of 154 in Nashville
4.5 of 5 bubbles 2,640 reviews
Hilton Nashville Downtown
#17 of 154 in Nashville
4.5 of 5 bubbles 968 reviews
Show Prices
Show Prices
Show Prices

Been to Loews Vanderbilt Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Loews Vanderbilt Hotel

Property: Loews Vanderbilt Hotel
Address: 2100 W End Ave, Nashville, TN 37203-5200
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Nashville
#5 Luxury Hotel in Nashville
#6 Business Hotel in Nashville
#6 Family Hotel in Nashville
#8 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Loews Vanderbilt Hotel 4*
Number of rooms: 340
Official Description (provided by the hotel):
Welcome to Loews Vanderbilt Hotel Nashville, the only AAA Four-Diamond hotel in Tennessee for over 29 consecutive years. The Loews Hotel in Nashville is your home base in Music City, where legendary Loews service meets true Southern hospitality. Our 340 newly renovated guest rooms, including 9 chart-topping suites, are both energetic and inviting - just like our charming city. Club Level rooms feature additional amenities and access to the exclusive Club Lounge. Loaded with amenities including Mason's Restaurant, complimentary fitness center access, 24-hour room service, and area shuttle, both families and business travelers can consider Loews Nashville Hotel their home away from home. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Sabre Hospitality Solutions, Hotwire, Hotels.com, Priceline, Expedia, Cheap Tickets, Travelocity, Cancelon, TripOnline SA, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Loews Vanderbilt Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Loews Nashville
Nashville Loews

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing