I spent 5 nights here. I wasn't sure what to expect. I wanted to like it. I did like it but had 3 concerns that sort of impacted my whole stay. 1.) The air conditioning in my room was SO LOUD I couldn't sleep with it on. When it would come on, it would run for about 2 minutes then go off for about 3 to 4 minutes. I had an impossible time getting room temperature comfortable. Let's say thermostat showed 77 deg. . . And I turned it down to 65 to try to cool. Within 2 mins thermostat would show 65 (from 77) and shut off. Then come back on in less than 3. It was frustrating and warm overnight. 2.) There was 1 desk chair in the room and 1 over sized beanbag. There was NO COMFORTABLE PLACE TO SIT after working all day to do anything. I ended up sitting on the bed. Not my favorite. 3.) I had trouble connecting to the Internet. I could get to the INNFLUX service screen of hotel and enter my pass code and password but system would fail at that point. Two coworkers staying here had no issue connecting but randomly multiple times each world get a YOU ARE MULTI TASKING error and be locked out of Internet for 2 hours. They were only doing emails and other small applications (not downloading anything like movies/music). This might be hard for other business travelers to deal with.
Those things aside: front desk staff was great. Lobby food area at breakfast staff was great. The parking valets were quick and friendly and great. Never had to wait for car. When I called in advance by time I was downstairs my car was there.
The shower head in bathroom was great. Best one (with pressure) I've had at a hotel in a long time. I used maid service everyday and things were spot on and great service.
Lots of good restaurants with .5 miles of hotel. Safe walking area. All in all a fine hotel. .. Just maybe I'm a little too old to enjoy the chic of it all.
- Official Description (provided by the hotel):
- The Aloft Nashville West End hotel is located in the heart of Tennessee's music scene right on Music Row. Our hotel features loft-inspired design, custom room amenities, and free high speed internet. ... more less
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- Also Known As:
- Hotel Indigo Nashville
- Indigo Hotel Nashville