We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“More than you'd expect from a 3-star hotel” 3 of 5 stars
Review of Aloft Nashville West End

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Aloft Nashville West End
3.0 of 5 Hotel   |   1719 West End Avenue, Nashville, TN (Formerly Indigo Hotel West End)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Book Early and Save
Ranked #75 of 155 Hotels in Nashville
Atlanta, Georgia
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“More than you'd expect from a 3-star hotel”
3 of 5 stars Reviewed March 23, 2014

This aLoft hotel is in a great location in Nashville. The front desk staff were all considerate, worked diligently and quickly, and were good at their jobs. We were upgraded to a higher floor, king-bed room because the room we booked (via Hotwire) wasn't available when we checked in. The room was spacious, and the bed was really comfortable. Aside from that, it appeared to be decorated with all Ikea furniture. The doors were very good at blocking out sound from the hallway, which resulted in a very noisy room when people walked/talked outside the room.

Overall, I would say the decor is unique and the things that matter were above expectations, but the room felt more like a college dorm room and $24/day to park was ridiculous. That's why I gave it 3 stars, because it neither was amazing nor terrible, good nor bad.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Blake W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin K, Manager at Aloft Nashville West End, responded to this review, March 26, 2014
Dear Blake W,

Thank you for your review. We appreciate your comments and we're happy that you had a pleasant stay.

Take care!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

372 reviews from our community

Traveler rating
    82
    112
    87
    53
    38
See reviews for
54
87
15
109
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Any
English first
Tampa, Florida, United States
Level Contributor
224 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed February 28, 2014

i was only here overnight on business but very pleased with this location of Aloft. The lobby/refresh/refuel/recharge (I think that's what they call the gym) were well appointed and the breakfast that was included as a Platinum amenity was also excellent.
My room was ready early which was important to me since I'd been on an early flight and had time to freshen up before my noon meeting. The room was large and airy (perhaps a little too airy since it was so cold during my visit. Everything was clean nd the bed comfy. The desk was large and lots of outlets. There was a bean bag chair that struck me as odd. I didn't use but tested it out and believe I could have made use of it.
My one negative comment was the TV system was not the usual lodgenet so choices were limited and usually I wouldn't mind but since it is Oscars season I was going to rent a movie.

Room Tip: My room was on the 9th floor. I think facing the entrance to the hotel was fine.
See more room tips
  • Stayed February 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kenneth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 26, 2014

This was our first visit to Nashville, and I wanted to use Starwood points for our hotel. After reading the reviews of Aloft West End, I was a bit torn about whether this place was going to be the right choice for us... I'm happy to report that it definitely was. The front desk staff was smart, witty, and helpful. Lucky for us, an upgrade was available, and we ended up with a lovely suite on the 6th floor. Everything was clean, and really well laid out. I'd read other reviewers comments about broken/damaged fixtures, but did not have any such problems. There was a little noise in the morning (somebody playing guitar, which felt very Nashville!), but it wasn't too loud or too early. One of my favorite things about this place was the location; it's not exactly the main drag area (where the bars, tourist stuff is), and not quite on the West End (where Vanderbilt and lots of other attractions are), but easy walking distance (about 15 minutes) from both. The walk East is not the nicest in the world, but it's fine. Overall, this was a great (and very affordable, even if we hadn't used points!) place to hang your hat in Nashville. Will be staying here again!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank EmFu77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toms River, New Jersey
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 27, 2014 via mobile

This is the trendy brand for Starwood and usually they are ok when traveling for business. Basically no emphasis places on delivering 5 star service. The room was very big but the plastic wood floor was kind of cold. The sis complaints the desk at check out about the bathroom fixtures falling off. They apologized. The free coffee is a plus and the staff was available to refill it. The gym was passable. All in all it was fine.

Stayed January 2014, traveled on business
Helpful?
1 Thank dracdc62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 27, 2014

This is definitely my favorite hotel in Nashville... I've stayed here several times and I loved all three. The decor is just how I like it... modern yet still comfortable. Whoever designed the rooms should receive an award. The bar and lobby area is also amazing, and the drinks are spectacular. The only downside is that f you're looking for downtown Nashville (their bars and whatnot) expect to drive or pay a bit for a cab. In my opinion, it's worth it.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank jjenkins04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
10 reviews
5 of 5 stars Reviewed January 20, 2014

I loved this hotel. Staff was very friendly, hotel was gorgeous. Beds super comfy. Room was really clean. I would definitely stay there again. I liked the modern feel of the whole hotel. Pool table in the lobby was also a nice touch.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Brandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 19, 2014 via mobile

This hotel was previously Hotel Indigo and they have not done much in upgrading the rooms. It feels like a semi-trendy Days Inn. Rooms were clean and staff were super friendly. However, I have never witnessed such a loud cleaning crew in my life - all day banging doors and yelling at each other from one end of the hall to the other. Don't count on any daytime naps here.

Stayed January 2014, traveled on business
Helpful?
1 Thank M W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nashville hotels

Hotels you might also like...
Travelers also viewed these Nashville hotels
0.1 mi away
Courtyard Nashville Vanderbilt/West End
0.1 mi away
Residence Inn Nashville Vanderbilt/West End
0.1 mi away
SpringHill Suites Nashville Vanderbilt/West End
Show Prices
Show Prices
Show Prices
0.1 mi away
Home2 Suites by Hilton Nashville Vanderbilt
0.1 mi away
Hilton Garden Inn Nashville/Vanderbilt
0.2 mi away
Hampton Inn Nashville / Vanderbilt
Show Prices
Show Prices
Show Prices

Been to Aloft Nashville West End? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aloft Nashville West End

Property: Aloft Nashville West End
Address: 1719 West End Avenue, Nashville, TN (Formerly Indigo Hotel West End)
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #75 of 155 Hotels in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Aloft Nashville West End 3*
Number of rooms: 139
Official Description (provided by the hotel):
The Aloft Nashville West End hotel is located in the heart of Tennessee's music scene right on Music Row. Our hotel features loft-inspired design, custom room amenities, and free high speed internet. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, TripOnline SA, Expedia, Hotwire, Priceline, Cheap Tickets, Odigeo, Hotels.com and Travelocity so you can book your Aloft Nashville West End reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Indigo Nashville
Indigo Hotel Nashville

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing