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All reviewsron sandiferfree shuttlebreakfast and dinnercentennial parkfull size fridgegreat hotelshuttle servicemile radiuswest endcomplimentary breakfastfront desk staffwithin milesevening receptionhome away from homei highly recommend this hotelliving roomdefinitely stay here again
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Reviewed September 26, 2015

Christmas at the Homewood Suites is a special time beause everything is in the spirit of the season with lots of eggnog and Christmas decorations. Pets are allowed at this locations, and it is nice to see all of the families together, The prices are reasonable and the buffet is free. Nice place to stqy and be close to relatives.

Room Tip: Near Vanderbilt College
  • Stayed: December 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Tillie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holzer_AGM, Manager at Homewood Suites Nashville Vanderbilt, responded to this reviewResponded October 1, 2015

Hello Tilie J!!!

Thank you so much for taking the time to review us on Tripadvisor! Our goal at Homewood Suites is to continuously gain knowledge on how to provide the best service possible to our guests, your review helps us tremendously get closer to achieving that goal. Our goal here is to roll out the red carpet for everyone and to give everyone excellent service to make everyone's stay great. We hope to see you these up coming holidays and allow us to be your Home away from Home for the special holidays. So again, thank you for taking the time to review us. I hope that you remember us on your next trip to Nashville and choose to stay with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2015

Hilton Diamond member, 80+ hotel nights per year. 3rd stay this location.
Had a problem with reservation, but Armani, Chris, and team worked quickly to make things right. Will be back again.
Great West End location, always clean, with very good breakfast selection and quality.

Room Tip: Self parking is no big deal. Underground with plenty of spaces, well lit, with easy elevator service to main lobby.
  • Stayed: September 2015, traveled with family
    • Value
    • Location
    • Service
1  Thank ARTraveler36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holzer_AGM, Manager at Homewood Suites Nashville Vanderbilt, responded to this reviewResponded October 1, 2015

Hello Artraveler36!!!

Thank you so much for taking the time to review us on Tripadvisor! Our goal at Homewood Suites is to continuously gain knowledge on how to provide the best service possible to our guests, your review helps us tremendously get closer to achieving that goal. Our goal here is to roll out the red carpet for everyone and to give everyone excellent service to make everyone's stay great. We are pleased to hear about how we did during your stay. We are pleased to hear how you enjoyed our breakfast and that you have been with us several times already. So again, thank you for taking the time to review us. I hope that you remember us on your next trip to Nashville and choose to stay with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2015 via mobile

This is THE BEST Homewood Suites experience I've had. Period!

Upon our arrival on Sunday evening we were greeted and served by Brenden. He went way beyond in helping us unload "half of our home" for a long week of formal business meetings. EVERY afternoon and evening he was there with our vehicle...when leaving and returning.

Great service by all the staff, but Brenden was the highlight of "service."

Stayed: September 2015, traveled on business
Thank Tom V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holzer_AGM, Manager at Homewood Suites Nashville Vanderbilt, responded to this reviewResponded October 1, 2015

Hello Tom V!!!

Thank you so much for taking the time to review us on Tripadvisor! Our goal at Homewood Suites is to continuously gain knowledge on how to provide the best service possible to our guests, your review helps us tremendously get closer to achieving that goal. Our goal here is to roll out the red carpet for everyone and to give everyone excellent service to make everyone's stay great. We are pleased to hear about the service you received from Brenden. So again, thank you for taking the time to review us. I hope that you remember us on your next trip to Nashville and choose to stay with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2015

I haven't stayed in a Homewood Suites often but this one was really nice. Friendly staff, fast and efficient check-in, room was ready before promised, was clean and comfortable. The food was fantastic at breakfast and manager's reception and the fitness center/pool area was modern and more than adequate. My only critique is the cost of parking; there are other similarly priced hotels in the area that provide free parking. But if you're not parking a car, this is a great place to stay!

  • Stayed: September 2015, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
1  Thank Thomas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Holzer_AGM, Manager at Homewood Suites Nashville Vanderbilt, responded to this reviewResponded October 1, 2015

Hello Thomas W!!!

Thank you so much for taking the time to review us on Tripadvisor! Our goal at Homewood Suites is to continuously gain knowledge on how to provide the best service possible to our guests, your review helps us tremendously get closer to achieving that goal. Our goal here is to roll out the red carpet for everyone and to give everyone excellent service to make everyone's stay great. So again, thank you for taking the time to review us. I hope that you remember us on your next trip to Nashville and choose to stay with us again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2015

I had some interaction with Ron Sandifer during my stay at this hotel. Right from the start Mr Sandifer made me feel welcome and comfortable. He works in the breakfast area and he anticipated my needs. I dropped a plate of food one morning, feeling quite embarrassed and was bending down to clean it up but Mr Sandifer came over and said he would clean it up and for me to on my way. It was nice to see his smiling face every morning. The suites are beautiful and very clean. One other person who was very helpful to me in getting connected to WiFi in the lobby is Ron Harris. Mr Sandifer makes a positive impression as a representative of Homewood Suites! Thank you, Kathy Karthaeuser from Delaware 09/24/2015

  • Stayed: September 2015, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kathleen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Armani B, Guest Relations Manager at Homewood Suites Nashville Vanderbilt, responded to this reviewResponded September 25, 2015

Kathleen,

Thank you for the kind and heart felt review. So very happy you had a wonderful stay and our staff was able to help you and make you feel at home. Thank you for your kind words to our staff. Team members like Ron Sandifer and Ron Harris keep our guest like yourself happy and our team cohesive with the standard and expectation of service! Thank you again for your business and most importantly your review and next time in Nashville, we hope to have you as our guest again.

Best,

Armani

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