My husband is a truck driver and the family went to spend some time with him during his orientation on this new job. This place is nothing like it says. Wi-Fi never worked consistently. Clerk was rude. There was a sexual conversation going on behind her when we came back to get assistance and it continued in front of my 11 year old daughter. You have to take your towels to the service desk and they count them before you can get clean ones. The room wasn't clean when we arrived and when my elderly father told housekeeping the woman was really nasty to him. There was no microwave in the room when I arrived so we ate out. On the second day of our stay we got another room. Then they charged my mother's credit card for the missing microwave while we were still in their motel !! When we challenged the charge they told me it was policy and they couldn't do anything about it. Even though there were conflicting stories by housekeeping personnel as to the room being clean and if there was a microwave in the room - management couldn't look at their surveillance tapes before I left to clear up the matter. We are still trying to get this settled.
- Official Description (provided by the hotel):
- The Magnuson Hotel Downtown North Nashville is 5 miles north of downtown Nashville, TN, and 10 miles from the Nashville International Airport. ... more less
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