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All reviews free shuttle largest hot tub front desk music row within a mile radius shuttle service an extended stay great hotel nashville vanderbilt parking garage breakfast bar free breakfast pull out couch hotel shuttle bars and restaurants full kitchen home away from home
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Reviewed 4 weeks ago

From arrival to departure excellence in every part of our stay. Very friendly helpful and every part of the hotel was clean and in working order. I'll definitely stay here everytime we return to nashville

  • Stayed: September 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank BrianMonroe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We had to pay about double the regular rate because there was an NFL game and the Americana Fest in town. I hate that but all of the hotels did it. Other than that, they had a free shuttle to/from downtown which was nice. The room was fine but it had a cheap mattress. Also, I was told by Hilton reservations that parking was free but they wanted $30 / day when we checked in.

Stayed: September 2018, traveled as a couple
Thank World_Traveller914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We had an issue on the second night, and the service to address it was amazing. Our trip was better for having had the interactions with staff after the issue than if the issue had never happened at all. Stephanie in particular was amazing!

Stayed: September 2018, traveled as a couple
1  Thank Chad I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This was a first for us -- On our second day, the hotel didn't have a record of our check-in the night before despite getting keycards, etc. We did get a call from the Assistant GM to try to figure out the situation (occupied room without their record of it). This is troubling for this Hilton Honors member since the last century given the lack of proper security (giving room access but not having a record). It was all settled, of course, and this property is otherwise fine -- well located at the end of Music Row, clean, functional room, friendly staff, etc.

  • Stayed: August 2018, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank stevehh2525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John-HiltonHelp, on behalf of management at Home2 Suites by Hilton Nashville Vanderbilt, responded to this reviewResponded 4 weeks ago

Dear stevehh2525,

Thank you for your review. We sincerely apologize for the issue encountered with your room assignment, and we are addressing this thoroughly with our team to avoid recurrence. We are happy to hear that the problem was corrected and you enjoyed the remainder of your visit. We hope you will give us another chance in the future. Thank you, again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

The front desk staff were friendly and helpful. The shuttle service was great. The rooms were spacious and comfortable. The hot tub area was nice and huge, we also took advantage of the pool at the sister hotel right next door. Breakfast was nice and the coffee was good. We would stay at this hotel if in Nashville again. There were nice bars and food places close by also which was great for late night.

Stayed: September 2018
Thank SunnyK2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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