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“Average Property - Exceptional Staff” 3 of 5 stars
Review of The Capitol Hotel Downtown Nashville

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The Capitol Hotel Downtown Nashville
Ranked #71 of 155 Hotels in Nashville
Alexandria, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Average Property - Exceptional Staff”
3 of 5 stars Reviewed August 7, 2014

Exceptional staff, property is under construction, a bit messy but was not a disturbance. Check ahead though, we were hit with mandatory valet parking for somewhere around $16.95 a day which is not listed on the web site. I prefer to park my own car and did not plan on paying around $50.00 for parking. I believe the staff knows that you don't know this cause at check-in it was the first thing mentioned to us and then what do you do my car was already pulling away. They got you at this point.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank Martin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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483 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (108)
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English first
Paris, France
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed August 6, 2014

Well situated but lower than the usual Best Westerns standards. Old fashioned rooms, untasty breakfast, a noisy elevetar that made awaken us all night long. Among all, work in progress ! But the team is friendly and efficient.

Room Tip: Wait a full renovation before to book.
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  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Service
Helpful?
1 Thank Nathalie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nashville hotels

Boonville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 6, 2014

At arrival we were aghast at the state of the hotel. They are undergoing massive renovations. Trash,buckets,equipment,torn up floors and walls.I understand that these things happen. However we were not warned about any of this even though we used the best western website. I think that is dishonest and unethical. On a positive note the staff were very kind and helpful.

  • Stayed August 2014, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Kris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toxey
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 5, 2014

Great location within easy walking distance of downtown attractions and restaurants. It was undergoing some renovation, but did not cause any inconvenience. The rooms were small, but clean and newly furnished, with very comfortable beds. Terrific staff. Good breakfast. Best price for a downtown hotel.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Elizabeth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabethton, United States
1 review
5 of 5 stars Reviewed August 5, 2014

The hotel was under renovations during our stay but the staff more than made up for any inconvenience! They were ALL so very nice and helpful! I can't wait to go back! The breakfast was also very good! Our room looked just like the picture they posted on the internet, it was clean and newly renovated. The hotel is very conveniently located with some beautiful views of the capitol building at night!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Joe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
4 of 5 stars Reviewed August 5, 2014

one of the best downtown hotels at a reasonable price. I check this hotel first each time I am going to stay in downtown Nashville becasue I ahve found it is always going to be the most reasonably priced and in a great location.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Curtis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit Michigan
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 4, 2014

Rooms are well decorated and very clean. Staff was beyond friendly. The exterior renovations are coming along and the breakfast room needs to be larger, but otherwise this is a definite 4 star hotel at great prices in Nashville

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Gregory S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Capitol Hotel Downtown Nashville

Property: The Capitol Hotel Downtown Nashville
Address: 711 Union St, Nashville, TN 37219-1707
Phone Number:
Location: United States > Tennessee > Nashville > Downtown Nashville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #71 of 155 Hotels in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Capitol Hotel Downtown Nashville 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, TripOnline SA, Booking.com, Hotels.com, Hotwire, Priceline, Odigeo, Cheap Tickets, Choice Hotels and Travelocity so you can book your The Capitol Hotel Downtown Nashville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Downtown Hotel Nashville
Best Western Nashville
Nashville Best Western

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