I must say up front that the BW Downtown Convention Center is undergoing a major renovation and as a result I expect that things will get better. The rooms have been updated and were generally quite comfortable. It was really hot and muggy and the AC unit was surprisingly quiet. Our room had two queen beds which made the room pretty crowded. I requested a different room with one bed and was initially refused. Being a BW diamond member, I was a bit disappointed that a little more effort was not made to accommodate my request. That said, the lady at the desk said to check back later but we decided to stay in the room we were given. Because it was so hot, a cold water cooler in the lobby would be a nice touch for arriving guests. Generally the staff was polite and helpful. Breakfast was good with a good selection of offerings. The exercise room is nothing to write home about, but with the upgrades underway, perhaps that will be expanded and relocated. The clothes washer and dryer were also out of order. The hotel is centrally located, just a few blocks from the main music & restaurant district, and the capitol. Don't miss the Tennessee State Museum which is two blocks away: It's free and amazing! The front desk did recommend some good restaurants and they were right on. After thinking about it, I would probably give the hotel a second chance.
- Official Description (provided by the hotel):
- The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more less
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- Also Known As:
- Best Western Downtown Hotel Nashville
- Best Western Nashville
- Nashville Best Western