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The Capitol Hotel Downtown Nashville
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All reviewsfront deskvalet parkingdowntown nashvillewithin walking distancestate capitolan older hotelcontinental breakfastconvenient locationbooked this hotelcleaning staffstaff was very friendly and helpfulryman auditoriumhonky tonksmusic cityyogurtgwenbroadway
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864 - 869 of 903 reviews
Reviewed January 4, 2014

This is an excellent hotel for the competetive pricing. The staff were exceptional! Quality level of hotel equals the accpetable rates you pay. Conveniently located within walking distance to Broadway and the Honky-Tonk venue!

  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Cheryl L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2014

Front Desk was entirely incapable of even checking in three rooms under the same name. Customer service seemed to be a word unfamiliar to their vocabulary. Certainly not what I expected from a downtown hotel that I was spending $1500+ dollars at. Honestly, the only reason to stay here is the location and proximity to downtown. Otherwise, every other positive aspect is outweighed by the negatives of this location. Having worked multiple years in the Hotel Service Industry I can say this is the worst service I've ever received.

  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
Google Translation

Stayed: April 2018, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this reviewResponded 1 week ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2017 via mobile
Google Translation

Stayed: September 2017, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this reviewResponded October 6, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2017 via mobile
Google Translation

Stayed: September 2017, traveled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this reviewResponded September 30, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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