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Extended Stay America - Nashville - Vanderbilt
Ranked #105 of 159 Hotels in Nashville
Reviewed July 26, 2014 via mobile

The rooms were nice and clean in appearance at first until I woke up with bed bug bites not just my room but my coworker as well. They need to clean more than once a week. But the staff was very nice and helpful about the situation.

Stayed: July 2014, traveled with friends
3  Thank Tyree E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this reviewResponded September 4, 2014

We read your comments about your stay with us. We sincerely apologize for the inconvenience that you experienced. To uphold our company's high standards, we will contact our pest control provider to address the issue.

We appreciate your comments, as it will only help us to improve. Please feel free to contact us directly, at nvb@extendedstay.com, with any additional comments or questions. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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128 - 134 of 206 reviews

Reviewed July 10, 2014

The location was about a $10 cab ride away from downtown, that was a nice perk so we didn't have to pay for an expensive hotel in the heart of downtown. We were only there for one night but when we checked in the first room we were assigned had dirty dishes in standing water, beds weren't made, towels everywhere. There was no apology made by the front desk they just assigned us another room. We got off the elevator and it was like a sauna, we went into the room and the AC didn't work. We advised the front desk on our way out downtown and they said they would look at it while we were gone. We came back and they said nothing was wrong, so we slept in the heat and put a towel under the crack of the door so the air would stay in the room. For $130 we probably could've gotten a nicer hotel.

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
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Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this reviewResponded September 4, 2014

We appreciate you taking the time to write a review of your experience with us. We strive to provide our guests with all the comforts of home, so we are disappointed to hear that your air conditioning was not functioning properly. To uphold our company's high standards, we will have our maintenance engineer address the issue with your air conditioning.

We are grateful for the feedback you provided so we are able to continually improve our hotel. Please feel free to contact us directly, at nvb@extendedstay.com, with any additional comments or questions. We hope we have the opportunity to see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2014

  • Stayed: June 2014, traveled as a couple
    • Value
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Review collected in partnership with Easytobook.com
3  Thank Linda C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 24, 2014

We booked this palce on hotwire and got a great deal (95$) per night...I was a little leary because I feel 2 star placed can really, really very in cleanliness, etc. But the place was clean and renovated less than one year ago--it was about 2 miles from lower broad--but we drove down evey evening and found street parking easily each night-(meters only need to be fed til 6pm) or there are 6$ pay lots....The breakfast is grab and go...no where to eat but your room, but it was sufficient--muffins, coffee, oatmeal, fruit and granola bars...there is a great coffee shop we walke to every am, called dose, just around the corner, super coffee and baked goods for less than starbucks and waaaay better

  • Stayed: June 2014, traveled as a couple
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6  Thank laura7259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2014

My son goes to Vanderbilt, so the location was great. The room was spacious and clean, and the staff was friendly. I would highly recommend this hotel to anyone who is in the Vanderbilt area of Nashville.

  • Stayed: November 2013, traveled with family
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6  Thank tabbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2014

When I checked in, the nice woman at the front desk let me to the room a little earlier than check in which I appreciated. There was hair on the sheets of both of the beds, which some one replaced for me when I asked. I would have had a decent night's rest had it not been for the tap dancing elephant staying above me. They really need to space out their guests a little better.

Room Tip: Top floor ensures you don't have tap dancers above you
See more room tips
  • Stayed: March 2014, traveled with friends
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Thank serinalisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2014

We just were here for one night. The location isn't bad, the staff was friendly. but you get what you pay for. It's not a big deal but there was bananas in our fridge and garbage left in the garbage can (a spoon, straw, etc.) The room itself was okay. Loved the space, and the little kitchen! Just needs a little more cleaning and TLC. We would stay again.

  • Stayed: March 2014, traveled as a couple
    • Value
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Thank Misti M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Nashville - Vanderbilt

Address: 3311 W End Ave, Nashville, TN 37203-1035
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #105 of 159 Hotels in Nashville
Price Range: $110 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Nashville - Vanderbilt 2.5*
Number of rooms: 20
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 
Reservation Options:
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Also Known As:
Extended Stayamerica Nashville - Vanderbilt Hotel Nashville
Extended Stay America Nashville
Extended Stay Nashville
Nashville Extended Stay

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