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“Very average”

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Nashville Marriott at Vanderbilt University
Ranked #33 of 157 Hotels in Nashville
Certificate of Excellence
Reviewed October 4, 2013

Attended a conference that was being held at the hotel. While the location of the hotel is great for visiting Nashville, the rooms are very poor quality. The decor of the rooms is dated. We initially were placed in a room on the 6th floor and after noisy neighbors, a seemingly endless barrage dumpster emptying carried out at 4am and a plumbing issue that continued to obscurely make a gurgling noise, we were moved to a room on the 8th floor the following two nights. This room was more quiet (although we could hear every sniff, sneeze and cackle from our adjoining neighbors).

The lobby / restaurant area of the hotel is fine. It is up to date, well lit and clearly a marked improvement over the pitiful rooms. The staff of the hotel, including the bell staff, were quite pleasant. We did ask one staff member for recommendations on sitting services for our daughter while we went out for dinner a couple of nights and were told very forcefully that the hotel doesn't recommend services because of the liability involved. This seems odd considering the hotel will willingly call a taxi upon request, oblige one with multiple dining recommendations and even book tours of the city for interested parties. So, we called another hotel that we have stayed at in Nashville on prior trips and were quite pleased with the professional service that they promptly recommended.

If you're going to Nashville for business or pleasure, check out one of the other many fine properties in the city. Unless you're attending a conference that is directly based out of this Marriott, there is no other reason to stay here.

Room Tip: Do not stay in room 651
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  • Stayed: September 2013, traveled on business
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Thank JMSinMEM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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511 - 517 of 852 reviews

Reviewed September 26, 2013

I stayed here for 4 nights for a conference in September 2013. The guest rooms are non-descript, expensive for what they are, and the parking is pricey. The beds are the highlight of the guest room experience, being very comfortable. I slept like a baby! The hotel is about 2 miles from downtown, and the best part of this hotel is their on-demand shuttle service if you choose not to rent a car. They will take you downtown and you can call for a pick-up anytime up until 11pm and they will be there within 10-15 minutes. All of the drivers are incredibly polite, friendly and helpful. The front-desk staff are equally as accommodating. The location is good if you want to be near the Vanderbilt campus, and there are many good dining options nearby. Centennial Park and the Parthenon replica are right across the street, which our room overlooked. The back of the hotel overlooks the Vanderbilt football stadium. Request a room on a higher floor for a nice view.

Room Tip: Try to get a room on a high floor for a nice view.
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  • Stayed: September 2013, traveled on business
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Thank Cindy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2013 via mobile

Great location for Vanderbilt and Centennial Park. Good food at the restaurant. The concierge level has a hot breakfast buffet included with a great stadium view. Nice towels and bed. NO ROOM SAFE though. Very nice staff.

  • Stayed: September 2013
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Thank ATX_Tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013 via mobile

After receiving a complimentary upgrade (9th floor view of Centennial Park) we were very pleased with the comfort of the Marriott bed. I wish my personal bed at home slept this well. We had a great view. This hotel has a free shuttle the will take you a 2 mile radius (+ tip of course). They will even pick you up during operating hours to return to hotel. The hotel is nice but more 3.5 star in my opinion. ( takes a lot for my 4 star though)

We didn't like the parking situation or added fees for parking. Be sure to inquire on this and be aware of any other fees before you book.

  • Stayed: September 2013
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Thank Petersgirltpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

I stayed for 3 nights on business. Check in was friendly and efficient and my room overlooked the Centennial Park. It's standard Marriott fare, which is why I love Marriott. Comfortable bed, decent products, well soundproofed rooms. The Vanderbilt location is really set apart by the excellent staff - always felt welcome and that nothing was too much trouble.

The location is great for exploring the west end / Vanderbilt area. It's over a mile to downtown, but the hotel has a complimentary shuttle that will take you in a 2 mile radius. There are some high-end chain restaurants next to the hotel (Flemings, PF Changs and J Alexander's) but some more local places can be found after a short walk. It's on the Vanderbilt University ground and felt friendly and safe.

The concierge lounge provides a great view of the Vanderbilt football field and the attendants were incredibly friendly. The pool is small, but well maintained. I'd definitely stay in this hotel again.

Room Tip: Facing Centennial Park gave me a wonderful view every morning.
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  • Stayed: September 2013, traveled on business
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Thank TauntonInternational
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

I've stayed at this hotel a few times in the past year, the most recent of which was September, 2013, and I think the hotel's service is improving. For instance, valets do a really nice job of getting to the car quickly, retrieving cars quickly, and opening up the doors of the hotel for guests with bags. In the morning, a staff member stands right near the exit, ready to help with anything and generally wishing people a nice day and verifying they had a nice stay. Front desk staff have been very welcoming. The woman who works in the concierge lounge is very nice.

The lobby looks great, but the rooms need some work. They're not falling apart or anything, but they have older furniture and could feel a bit fresher. I feel the same way about the fitness center.

In-room dining has been very good--they do a particularly nice job with salads. Dishes have always been delivered promptly and with very pleasant service. The evening offerings in the concierge lounge are decent, although I've seen other Marriott properties do a nicer job.

Overall, the hotel provides a solid business travel experience, and it has a great location, particularly if your work is in the West End or with Vanderbilt. Multiple restaurants, from casual to fancy, are within walking distance, and the neighborhood is safe. Room rates can really vary--at times, I've found them a bit expensive for the experience the hotel provides, but when they are more moderate, the hotel provides solid value for the price paid.

Kudos to the management staff here for investing in service--it's gotten better and better over the past year.

  • Stayed: September 2013, traveled on business
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Thank brmusicman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

I am a frequent guest of this hotel for work in the medical device industry and stay here approximately 40 nights per year. The hotel is right on the Vandy campus and walking distance to excellent restaurants. I exercise on campus, which is safe and full of people. If you get a room on the stadium side, you look directly into the football stadium and have full sight of the field. The other side of the hotel has a view of the Parthenon and surrounding park, which is another great place to run. I would say this is an excellent hotel for the business traveler who expects a little more with their hotel stay, but also for the Vanderbilt parents who want to be walking distance to the entire campus.

Room Tip: Ask for the stadium side if you enjoy sports and the atmosphere of a sporting event
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  • Stayed: September 2013, traveled on business
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Thank Dan3214567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nashville Marriott at Vanderbilt University

Address: 2555 W End Ave, Nashville, TN 37203-1423
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#12 Luxury Hotel in Nashville
#24 Business Hotel in Nashville
#30 Romantic Hotel in Nashville
#42 Family Hotel in Nashville
Price Range: $173 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nashville Marriott at Vanderbilt University 4*
Number of rooms: 311
Official Description (provided by the hotel):
Located on the Vanderbilt University campus, Marriott Hotel Nashville/Vanderbilt University is one of the area's premier West End Nashville hotels. We are a top choice for those looking for a convenient hotel near Vanderbilt University and we offer a great location close to other preferred destinations in Nashville, Tennessee. Our hotel overlooks the historic Vanderbilt University stadium, Centennial Park, and the famed Parthenon. In addition, our top-rated Nashville hotel offers a free downtown shuttle to check out all Music City has to offer. Park25 Bistro, featuring Chef Kimo Akana, serves an eclectic American menu that is comfy, local, and creative. Other amenities at our hotel include Marriott's new Entertainment Package to stream from personal Netflix, Hulu, and Pandora accounts. Marriott Hotel Nashville/Vanderbilt University also provides a renovated fitness center, self/valet parking, and a concierge level. ... more   less 
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Also Known As:
Marriott Nashville At Vanderbilt University Hotel Nashville
Marriott Vanderbilt University
Nashville Marriott

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