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“Things you should know about this hotel....” 3 of 5 bubbles
Review of Hampton Inn & Suites Nashville - Green Hills

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Hampton Inn & Suites Nashville - Green Hills
Ranked #14 of 156 Hotels in Nashville
Certificate of Excellence
Seattle, Washington
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Things you should know about this hotel....”
3 of 5 bubbles Reviewed September 10, 2011

CONS: We stayed for 4 nights in room 515 to visit family in the area. Our 5 year old twins do not sleep well when we jam them onto a pull-out sofa bet together, so we always get a rollaway single bed brought in at most suite hotels we use. This time; the "suite" was so small, the bed ONLY fit in the kitchen area; putting my child's body next to the refrigerator and oven. NOT cool. So we pulled the mattress off and fit that on the floor tightly in another spot...you could NOT walk with the mattress down. My child had to sleep on the floor, which is ALSO NOT COOL but better than next to appliances running all night. Also - our toilet had a leak, and the housekeepers routinely placed folded towels to the side of the toilet - but it leaked for four entire days! We reported the leak to the manager during checkout - mostly because we wanted to see if this astonishing oversite would continue...and it it.. (wasn't it raining in 415?) Also - we got no hot water for showers for the first day; and when I called the front desk to report THAT problem I was told that "the pipes were installed backwards in some rooms." So for hot water in the shower...you turned the handle to "C." Why they don't tell you this at check-in...I have no idea. We wasted 10-15 minutes of water just waiting for it to get hot. As for WiFi - the hotel has it now, but speeds are slow in both the common areas and the rooms. I wanted to put a new movie on my Ipad for the children to watch on the plane ride home, and it wasn't downloaded in 4 hours. That's a joke. Pool is nice, with a nice shallow spot for the 5 year olds, but NOTE: neighbors (non-guests) use the pool, which is not locked, has no required room-card-key entry and no lifeguard. While we were there, it was 100 degrees, and we met a lovely couple from "down the road" who said their air conditioning wasn't working so they just use the pool to cool off. Hey, it's free and nobody's checking. TV does NOT have Disney Channel for the kids. TAXI - I needed to go into Nashville for a meeting while my husband and kids visited family, and the front desk person told me it would be about "30 dollars." He booked me a cab. The driver was on time but tried to take a longer route (I know the way, but this time didn't want to rent another car for just this one meeting.) When I questioned the driver...he said, "Oh, oh..I did not mean to get in this lane, you are right, you are right..." and he went the short and correct route which was 12 dollars. Was the hotel getting a kickback or something? Or did this driver have a deal with the guy who booked him to split the overage? How often does this happen??

PROS: Kids loved the breakfast, and the staff who worked the breakfast area were super-nice. My boys wanted doughnuts, however, and we were told they NEVER offer doughnuts.

Room Tip: Ask for a room with no bathroom leaks and proper hot/cold piping.
See more room tips
  • Stayed September 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank NWWineGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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474 reviews from our community

Traveler rating
    287
    124
    39
    21
    3
See reviews for
151
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Spanish first
  • Any
English first
Falls Church, Virginia
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 13, 2011

This was the most upsacle of the few dozen different Hamptons we have stayed in--at least in the common areas, which were paneled with dark wood and nicely carpeted. The guest rooms and amenities were decidely average, however, despite the $170 rate. In effect you are paying for the upsacle Green Hills location in Nashville. Our room had an HVAC unit that sounded like a Mack truck when it kicked in. There was no night light in the bath hairdryer as there should be, and the TV channel selection was quite skimpy. (We did not use the pool, workout room or wifi.) Breakfast was Hampton average as well.

Room Tip: Trafficnoise does not appear to be an issue in this neighborhood.
See more room tips
Stayed August 2011, traveled with family
Helpful?
1 Thank SWWPAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah Georgia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 8, 2011

As usual we had a terrific time. SO close to Green Hills Mall and all the restaurants of the area. Service was great. Room was cool (when it was 99 degrees outside). Guest computer was a lifesaver when my laptop video went out on me. We enjoyed the pool too! And after we left the staff was super helpful in straightening out a payment issue that they had no part in causing. We'll be back!

Room Tip: High up, facing the mall. And you get a fridge with a suite; otherwise not.
See more room tips
  • Stayed August 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SavannahYankee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 2, 2011

The Hotel is very nice, clean, very afforable. It is so close to the Green Hills Mall that you can walk over.Upscale shopping, nice restaurants. The Work out room is very small with only one treadmill one bike and a few other things. Very nice pool and whirlpool area.

Nice Staff!!

  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, Georgia
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed July 29, 2011

Fine for the business traveler who wants a comfortable bed, free WiFi and free breakfast. Lobby modern looking, exercise room available, free parking.

  • Stayed July 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Latkahead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champaign, Illinois
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed July 27, 2011

We stayed here on a Hilton Honors reward stay so I cannot comment on the cost but the hotel was VERY nice. Wood paneling in the lobby, granite counters in the bath, nice pool deck and hot tub and in a very nice area next to lots of shopping and restaurants. Great fast friendly service at the desk. Standard Hampton free breakfast but the surroundings made it seem better.

  • Stayed July 2011, traveled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gbsinkers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed June 14, 2011

We loved the area of Green Hills.....we were in town for the CMA music fest and at first was disappointed that we couldn't get a hotel downtown, but in the end, we loved it here. The neighborhood is very upscale and you are in close proximity to a great mall and lots of eating choices. The room was typical for a Hampton, bed always comfortable as well as the pillows. We enjoyed the breakfast...I actually thought it a bit above what we normally get at Hampton. The pool are was very nice also, there was actually a bbq grill for guests use and a washer a dryer if needed. When we checked in Nicole Kidman breezed through, which was cool....they said she was a regular there. We would stay here again.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kelly1639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Nashville - Green Hills

Property: Hampton Inn & Suites Nashville - Green Hills
Address: 2324 Crestmoor Rd, Nashville, TN 37215-2000
Phone Number:
Location: United States > Tennessee > Nashville > Green Hills
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Nashville
#11 Romantic Hotel in Nashville
#13 Family Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Nashville - Green Hills 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Hampton Inn & Suites Green Hills is located in the upscale retail district of Green Hills, just minutes from Midtown Nashville. We offer both rooms and suites with full kitchens. Our outdoor pool and Jacuzzi is seasonal. Shopping and restaurants are in walking distance of the hotel. The hotel is traditional Georgian architecture with marble floors and cherry paneling in the lobby. A welcoming fire in the fireplace greets you in the winter months. We have three meeting rooms available including a cherry paneled boardroom accommodating 14, a lobby level space for as many as 25, and a rooftop glass enclosed reception space which can accommodate up to 75. Shuttle service within the Green Hills area is available M-F during business hours based on availability. Complimentary WIFI is always available as well as hot breakfast each day. ... more   less 
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Also Known As:
Hampton Inn & Suites Nashville - Green Hills Hotel Nashville
Hampton Inn And Suites Nashville - Green Hills
Hampton Inn Nashville
Nashville Hampton Inn
Hampton Inn Hotel Nashville

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