My brother registered before me though I booked the rooms. I had requested a low floor for him because he fears heights. He was put on the fifth floor because the clerk thought we wanted to be near each other. My brother was in a panic. He couldn't even stand up in the room. I talked to Ryan, he lent me a wheel chair to get my brother out of the room and downstairs, and, though the hotel was full, found a room on the second floor right across from the elevator. Ryan made the transition so easy, all I had to do was move my brother. I stayed eight days while my brother was in the hospital, and Ryan greeted me each time I saw him. What a great asset to the Hilton brand!
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- Also Known As:
- Embassy Suites Hotel Nashville
- Embassy Suites Nashville Tn
- Nashville Embassy Suites