This was not my choice of hotels due to the Tripadvisor reviews, but I was staying with a group. I went to check-in at 1:45 pm and was told there were no rooms available until 3:00 pm. Of course check-in is at 3:00 pm, but I have never had trouble checking into this type of hotel early before. So, I come back at 4:00 pm and the front desk clerk is nice enough to give me the lower room rate that my friends who had booked prior to me had at this hotel. This was the best thing that happened during my stay. From there, it went downhill. I go to my room and find the A/C-Heating unit out of the window and on the floor. I go back downstairs and the clerk gives me keys to another room. I go to that room and find the door wide open, with the TV sitting in the middle of the floor. By the time I get back to the front desk, the clerks had other room keys for me (they have cameras throughout the hotel, and obviously were watching me). The third room I was given was satisfactory, all fixtures were in their correct place!
The window A/C-Heating unit had limited handwritten instructions on it and the unit did not work the best. The Wi-Fi often did not work during my two day stay. The breakfast was fine. The shower temperature is difficult to adjust, and the water changes temperature during your shower. Overall, the staff was pleasant, but powerless to do too much. I had told the housekeeper outside my room that I did not need my room cleaned that day, just needed towels, she gave me some and I proceeded to bring her my dirty towels. When I get back from my day out, the room had been cleaned. The hotel is generally clean, however, I don’t think they like to clean corners. Overall, too many things wrong with this hotel to stay here again.
- Official Description (provided by the hotel):
- The Red Roof inn Nashville- Music City is conveniently located just four miles from the Nashville Convention Center, Bridgestone Arena, and the Country Music Hall of Fame. The Hotel is also located within minutes to the Ryman Auditorium, Nissan Field, Vanderbilt University, Herschel Greer Stadium, and the Grand Ole Opry. The Nashville International Airport and Tennessee State University are less than 10 miles away. Several shops and a variety or restaurants are located in the surrounding area, including the Wildhorse Saloon and The Hard Rock Café. Amenities and features include: free wireless high speed internet, free coffee, and free weekday newspaper. Experience our coffeehouse-style coffee and tea. The Red Roof Inn Nashville Music City has 2 elevators, an on-site fitness facility, meeting rooms, and an outdoor seasonal pool (open Memorial Day - September). All rooms offer free WiFi. One well behaved family pet per room is welcome. ... more less
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- Also Known As:
- Comfort Inn Nashville/Music City Hotel Nashville
- Comfort Inn Music City
- Nashville Comfort Inn