The best part of this hotel is the great service offered by the staff. I was greeted after a long drive with a smile and a reception as if they were waiting for me to arrive. They made me feel very welcome with a "goodie" bag and a fun "spin the wheel" for a free item game. These were small touches that definitely made a difference. Amanda did an outstanding job assisting and answering questions as she multi-tasked. She did not send me to someone else or say "that's not my job or someone will be with you" even when she was busy and attending to other guests.
The room itself was clean and comfortable. Nothing to write home about but what you would expect from a Hyatt. I did notice how "clean" it was for an Airport hotel and housekeeping was there wiping tables and quietly keeping things in order late into the evening.
It is close to the interstate and nearby restaurants and shopping. Airport and Downtown locations are always a little scary but I would stay here again. I would definitely recommend this hotel.
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- Also Known As:
- Hyatt Place Nashville Airport Hotel Nashville
- Hyatt Nashville Airport
- Nashville Hyatt