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Reviewed July 20, 2014 via mobile

Rooms were clean and amenities are great. Way too pricey for small room and no complimentary breakfast. The location is good for Opryland, but not good for distances for anything in downtown Nashville and surrounding areas. The shuttle bus was also a plus. The restaurant downstairs was great and had live music. Also they had complimentary wifi.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank merylelaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BNAGIINN, Manager at The Inn at Opryland, A Gaylord Hotel, responded to this reviewResponded July 25, 2014

Thank you for taking the time to provide feedback on your recent stay at The Inn at Opryland. We are pleased that you were able to enjoy the Opry Backstage Grill during your stay; we think it’s great too! We are constantly monitoring current offerings and practices in the surrounding area to make sure our pricing structure is in alignment with comparable hotels in the market. Thank you again for being our guest. We hope to welcome you back during your next trip to Nashville!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014

We arrived Sunday July 13th to Nashville and stayed at this hotel for 5 night . The hotel was clean and our room was an exterior king . The noise level from outside was not heard inside of the room as some had mentioned . The air conditioning worked well and thanks for that as we had temperatures in the 90's .Our housekeeping services were adequate with towels replenished and clean sheets . We did not have a safe which I think should be available

We ate at the Backstage grill several times and it was excellent . The Starbucks is only opened for a few hours in the morning .Would of been nice if this was open in the afternoon as well for afternoon coffee.

My husband used the pool and fitness centre and had no concerns about either

overall we had no major issues . I will return to Nashville however most likely not this Hotel . I would like to be downtown for my next trip

Room Tip: the wifi was hit and miss . not dependable . Choose a room with King .the bed was very comfortable
  • Stayed: July 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank JewelsNovaScotia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BNAGIINN, Manager at The Inn at Opryland, A Gaylord Hotel, responded to this reviewResponded July 24, 2014

We are so pleased that you had such an enjoyable visit with us. Thank you for sharing your positive experience! We hope to have the pleasure to welcome you back soon.

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Reviewed July 19, 2014

Nice clean hotel, enjoyed our stay, July 7,8 2014 with access to Opryland gardens, nice area great restaurants and night life at hotel and also within walking distance . and a five minute drive to the grand ole opry house and opry mills mall

Room Tip: we had an inside pool side room was very nice
  • Stayed: July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank hellene s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BNAGIINN, Manager at The Inn at Opryland, A Gaylord Hotel, responded to this reviewResponded July 24, 2014

Thank you for taking the time to provide feedback on your recent stay at The Inn at Opryland. We are delighted you enjoyed our on and off-site amenities during your visit. We look forward to seeing you again soon!

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Reviewed July 17, 2014

Our room smelled like mold and mildew, I though I was going to be sick. If you are not careful you will trip on the tub that is higher than the floor. Stepping out of the tub is worse, both my wife and I almost fell.

  • Stayed: July 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank blhum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BNAGIINN, Manager at The Inn at Opryland, A Gaylord Hotel, responded to this reviewResponded July 25, 2014

Thank you for taking the time to review your recent stay. We are deeply disappointed to hear that you were not satisfied with your experience. We hope to have an opportunity to change your impression of our hotel and that you will consider The Inn at Opryland upon your return to the Nashville area.

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Reviewed July 15, 2014

I stayed one night but had been put off by some negative reviews. I was doing a site visit for a meeting being planned and was concerned by other reviews I read.

Hotel staff were very nice, helpful and responsive. Room was comfortable, mattress very comfortable, bathroom is small but not bad (reviews definitely overstated this) and I had an interior room.

The restaurant / bar was great. Service was very good, food quality was great and live music was fun.

All in all I was impressed and am writing this to caution that some of the reviews way overstate the issues. I will stay here again and will be hosting meetings here. Good value for the price. Shuttle service to Opryland / Grand Old Opryl and Opry Mills is free and frequent. Shuttle to downtown and airport with a charge.

Room Tip: Ask for interior room
  • Stayed: July 2014, traveled on business
    • Value
    • Rooms
    • Service
Thank nextstepmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BNAGIINN, Manager at The Inn at Opryland, A Gaylord Hotel, responded to this reviewResponded July 17, 2014

Hi Mike, We are delighted you enjoyed your stay with us and thank you for the positive feedback. Providing flawless service is of the upmost importance, and we are so glad you found the service our staff provided to be friendly, helpful and prompt. We are very pleased that you enjoyed the Opry Backstage Grill and it sounds like you were able to take advantage of our bus transportation to the Gaylord Opryland Hotel, Opry Mills Mall and the Grand Ole Opry. Thank you again for the great review. We hope to see you again soon!

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