As long time Marriott Elite members we discounted many of the negative comments in lieu of our positive Marriott experiences over the decades. Don't do what we did. The hotel is in a great location, the staff is friendly, the room was clean, the atrium stairs were wide, the shuttle was great but that's where it ends. The atrium room we had on the third floor was dank. The temperature inside could not be modified. When I tried to use the air conditioning it just added more smelly humidity to the room. The bathroom was so small that my spouse ended up using the public restroom for all but a shower. The closet rod was so far forward in the closet that we had to fold our clothes in to close the door. We were told that the on-site restaurant would be open Christmas Day when we made our reservations - it was not. There were no carts to be found on check-in. The room smelled of chlorine and was particularly bad every time we opened the door. There are no outside windows so it was like being in a cave. The elevators seemed to be turned off at night and magically worked after we complained. The noise from the pool was pervasive. The kids there seemed to be having a great time and kept screaming in delight from 7:30 AM until 10:30 PM. The Atrium restaurant is a joke. We were told by reservation staff that it was a real restaurant: it's vending machine quality and eating with the heavy chlorine smell was not an option. Marriott should be ashamed and the fire department should be alerted to the evacuation of handicapped issues presented by the elevator issues.
- Official Description (provided by the hotel):
- The Inn at Opryland, A Gaylord Hotel offers an ideal location on Music Valley Drive, next to Gaylord Opryland Resort and the Grand Ole Opry. This allows guests easy access to Nashville's world-famous attractions, including Nashville's premier shopping and entertainment complexes, Opry Mills Mall. Our Nashville hotel welcomes travelers with warm hospitality and modern amenities in a vibrant, music-inspired atmosphere, making our hotel perfect for vacations, events and meetings alike. On-site conveniences include restaurants serving breakfast, lunch, and dinner; our large indoor pool; a newly renovated fitness center; plus 15,000 square feet of stylish meeting and event space. Come experience all Nashville has to offer from one of its most hospitable locations. ... more less
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- Also Known As:
- Radisson Hotel Nashville
- Radisson At Opryland
- Radisson Nashville
- Nashville Radisson