The staff (especially Herold) were extremely helpful and friendly. Herold went out of his way to run off directions and even maps for us. He made our stay even more enjoyable. Parking is free. The hotel is located across from the Opry Mills Mall (great factory outlet). A Cracker Barrel Restaurant is directly across the street. The Scoreboard BBQ is hidden behind it. The downtown area is 15 minutes away. Pancake Pantry is 15 minutes away. Everything is mere minutes away. The front desk staff is excellent. Kuddos to Herold.
- Room Service