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“Good location on Broadway” 5 of 5 stars
Review of Holiday Inn Express Nashville Downtown

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Holiday Inn Express Nashville Downtown
Ranked #57 of 155 Hotels in Nashville
GreenLeadersBronze level
Sudbury, Canada
Level Contributor
245 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“Good location on Broadway”
5 of 5 stars Reviewed April 28, 2014

Located on Broadway across from First, this hotel is within easy walking distance to downtown and venues such as the Ryman Auditorium, Bridgestone Arena, and the Frist Centre. We arrived early and although our room wasn't ready, we were able to park our vehicle, which was much appreciated. There was a $22 charge for parking, but the underground parking lot was convenient with elevator access to the hotel. The hotel provides a shuttle service but we walked everywhere and didn't use this service. An excellent breakfast is provided with hot and cold items, and the lobby area and breakfast area are very spacious and tastefully done. The staff were very friendly. Our room was comfortable and clean. We booked at this hotel for a Thursday night and afterwards thought of adding a Friday and Saturday night to our stay, but the rates really hiked up on the weekend so we opted to only stay the Thursday night.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank nickelcitygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review, April 29, 2014
Thank you for choosing the award winning Holiday Inn Express Nashville Downtown for your excursion from Sudbury, Canada. We are most appreciative of your charming feedback for other potential guests to take notice on TripAdvisor.

I am truly happy to read your kind recognition of our top notch housekeeping department for working hard to personally detail your room; our Express Star breakfast complete with all the traditional hot/cold breakfast items; complimentary downtown shuttle, location, and service. Our team of hospitality professionals has adopted a service culture that is the absolute best in the business. A team that genuinely takes pride in their work, and this is reflected in our service scores. Thank you so much for inspiring us even more.

We welcome your return visit anytime to once again exceed your expectations.

Sincerely,

Dan Deaver
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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576 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Bethlehem, Pennsylvania
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 27, 2014

This hotel offers a quality room for the price but nothing fancy. Its in an ideal location just a few blocks from downtown. Most everything is in walking distance. The hotel also offers a free shuttle service within a 2 mile radius if you prefer. In addition the complimentary breakfast is very good and offers both a hot and continental breakfast buffet along with quality service.

  • Stayed April 2014, traveled solo
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank CathyHHS20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review, April 29, 2014
Thank you for choosing to stay at the Holiday Inn Express Nashville Downtown. I appreciate you taking the time out of your day to share your detailed experience with the social media world on TripAdvisor.

I am happy to read your kind recognition of our team's efforts to ensure you were comfortable and warmly welcomed. I was also pleased to learn the location was convenient for your visit to downtown Nashville. We personally believe our location, and award winning guest service, is what sets us apart from the rest of the competition in the Nashville market.

Once again, thank you for your comments and for choosing to spend your time with us.

Sincerely,

Dan Deaver
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malmo, Sweden
Level Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 25, 2014

The hotel is nice and is in a quiet area. It is walking distance to the town center with bars and restaurants. It is a 15 minute walk. There is a parking under and just next to the hotel, for an additional charge. The room was quite ok.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Aner_830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review, April 26, 2014
Greetings from the Holiday Inn Express Nashville Downtown! I would like to personally thank you for detailing your experience with us on TripAdvisor.

Thank you for your recommendation towards our brand, and hotel, for others to read. Our hotel is conveniently located next to everything that our Music City has to offer. Also, on Friday/Saturday, we feature live entertainment in the lobby; complete with hors d'oeuvre and refreshments to set the ambiance for a fun-filled Nashville weekend. These little extras are what make us an award winning hotel in the eyes of our guests.

On behalf of my team at the Holiday Inn Express Nashville Downtown, we hope to have another opportunity to welcome your return visit very soon.

Sincerely,

Dan Deaver
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 23, 2014 via mobile

This hotel is in a great location. Just blocks from great restaurants in the gulch and live music on the row. We stayed one night, Tuesday, and the hotel was busy but quiet. Check in went smoothly and quickly. The room was a nice size, the beds were comfortable with plenty of pillows. The free breakfast is pretty good, plenty to choose from. The only downside is its $22 to park.

Stayed April 2014
Helpful?
1 Thank Chankinsrun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review, April 24, 2014
I would like to express my sincere gratitude for taking the time out of your busy schedule to give us a wonderful review of your experience at the Holiday Inn Express Nashville Downtown.

It is with great pleasure that we warmly welcome, meet, and exceed our guests expectations on a daily basis. Our hotel property is perfectly situated in downtown next to everything the our Music City has to offer. From the smooth and quickly check-in, to our beautifully appointed rooms complete with comfortable beds and pillows; all of this and more are what makes us an award winning hotel in the eyes of our guests. Your review gives my team great pride, and actually motivates us to continue giving outstanding service that coincides with our award winning hotel.

On behalf of my team, I look forward to welcoming you back very soon.

Sincerely,

Dan Deaver
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenwich, Connecticut
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed April 21, 2014

I suppose I always expect more for my buck but this hotel was a fair price for what we got. It's in a great location if you want to walk to the local honky tonks on lower Broadway, and perhaps walk back again after a few drinks. It's equally well situated for essentially anything happening downtown. No need for a taxi. The continental breakfast was copious, diversified and pretty fresh. Plenty of sitting space, large and small tables alike. My son enjoyed the gym too. Rooms were decently clean, albeit somewhat dated. Beds weren't the best but I've been in far worse.

Room Tip: Any room with a view on Broadway (or near it) WILL BE NOISY. Ask for a room removed from Broadway.
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank Tarface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review, April 22, 2014
Thank you for taking the time our of your day to post a review of your experience with us at the award winning Holiday Inn Express Nashville Downtown on TripAdvisor.

Yes, we personally believe we are perfectly situated in downtown Nashville next to anything and everything that our Music City has to offer. Thank you so much for commenting on our ideal location, Express Start breakfast with plenty of comfortable seating, and our state of the art gym. All of this and more is an absolute must in this day and age of travel.

I look forward to welcoming your return in the near future.

Sincerely,

Dan Deaver
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 20, 2014

This hotel is so close to honky tonk hwy it's super convenient! The staff were really friendly and helpful, free secure parking and breakfast. The rooms are large and clean. Couldn't have asked for more!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank hazo79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review, April 22, 2014
WOW!!! I do not think I have ever read a review that pleases my team, and hotel, more then your review describing us as Perfect. Thank you sincerely for outlining your experience with us at the Holiday Inn Express Nashville Downtown on TripAdvisor for others to read.

Your kind words about our hotel, and especially our team of hospitality professionals, will not go unnoticed. I have already posted your review on our Hall of Fame board for our entire hotel team to read. Your feedback detailing my teams efforts to ensure you were comfortably taken care of is precisely the reason why I am in the hospitality business to begin with.

On behalf of my team, we hope to have another opportunity to welcome you back in the near future for another great experience.

Sincerely,

Dan Deaver
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 18, 2014

lovely big room with two double beds free coffee machine in room and free coffee in reception all day, had a buffet breakfast that set us up for the day. only stayed one night as we were turing Nashville and went on to studio B to see where Elvis Prestley recorded his records and a vist to country hall of fame had a great vist to Nashville and would vist again

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank chrislewisEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIENASHVILLEDT, Manager at Holiday Inn Express Nashville Downtown, responded to this review, April 20, 2014
Thank you so very much for your positive review detailing your experience with us the award winning Holiday Inn Express Nashville Downtown.

I am very pleased to read that you enjoyed your time with us, and that our facilities and team ensured your stay was comfortable. The city of Nashville, particularly downtown, has so much to offer its almost impossible to see everything in one visit. Next time your travel brings you back to the Music City we would absolutely love for you to be our guest again!

On behalf of my team, we look forward in welcoming you back to the Holiday Inn Express Nashville Downtown for another amazing experience.

Sincerely,

Dan Deaver
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Nashville Downtown

Property: Holiday Inn Express Nashville Downtown
Address: 920 Broadway, Nashville, TN 37203-3807
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Nashville
#34 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Holiday Inn Express Nashville Downtown 2.5*
Number of rooms: 287
Official Description (provided by the hotel):
Welcome to the award winning Holiday Inn Express Nashville Downtown! Whether traveling for business or leisure, rest assured that you have made the finest choice in the award winning Holiday Inn Express Nashville Downtown. We are the largest hotel within the InterContinental Hotels Group portfolio boasting 287 guestrooms complete with over 10,000 sq feet of flexible meeting space making our hotel property ideal for corporate retreats, meetings, and receptions. The Holiday Inn Express Nashville Downtown is perfectly situated in downtown Nashville within a stone's throw of Bridgestone Arena, Nashville Convention Center, Music City Center, Frist Center for the Visual Arts, Ryman Auditorium, Music Row, LP Field, and the vibrate downtown Entertainment District. Our guests can enjoy amenities such as complimentary Wi-Fi access, complimentary Express Start breakfast each morning, and a seasonal outdoor pool. On Friday and Saturday we have hors d'oeuvre in the lobby, complete with refreshments in the evening hours featuring live entertainment from one of Nashville's rising musical talents to set the tone for a fun-filled Nashville weekend. Start planning your Nashville Experience today! ... more   less 
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Also Known As:
Holiday Inn Express Nashville Downtown Hotel Nashville

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