I arrived at the Days Inn after having a great time of four days of camping in the Smokies. I was going home the next day flying out of Nashville. I was going to use my Mastercard or pay cash for the room. I was discussing this with the front desk clerk but in the course of our conversation there was a misunderstanding. The desk clerk was the most rude person I've encountered. No customer service at all. In the course of this misunderstanding, the desk clerk accused us (my boyfriend and I) of being racists! I tried to resolve any misunderstanding, but the desk clerk cursed and said, I'm not taking any #*i#* from you!" Absolutely, the course of our conversation did not have to go this route. I felt very uncomfortable and left, I told the clerk I was going out to my car and would be right back , I've never been put on the defensive and insulted this way and by a complete stranger....I returned shortly and I asked that my reservation be cancelled. I told him I felt very uncomfortable staying at this Days Inn. The desk clerk told me he ran my bank card already! (without authorization) And he laughed at me and said there's nothing I can do!
Needles to say, I left frustrated, confused and angry!
I didn't stay there since I felt so violated and stayed elsewhere...I'm still try to get my money back !
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- Also Known As:
- Days Inn Downtown/Nashville/West Trinity Lane Hotel Nashville