I love the Indigo chain and have had many great stays however I wouldn't be likely to return to this location especially since it is similar in price to other hotels in the area. We did have great customer service but unfortunately due to a mix-up with our room. The hotel supervisor treated us to dinner and drinks on the hotel but we were unable to use them due to previous plans. Her response to remedy the issue was very quick and she was very apologetic. For the price it would be nice to have a mini fridge in the room to keep drinks chilled and we had an issue with the floor. I would be asking for a room with a rug, We used most of our towels to clean the floor. I mentioned this to the staff the next morning and they were again apologetic. The room was very nicely decorated and I do love the Aveda products they supply! A few tweaks and this would be the perfect hotel in the area.
- Official Description (provided by the hotel):
- Centrally located in downtown business district, Printers Alley and 2nd Avenue- at the corner of 3rd Avenue and Union Street-close to all major attractions and entertainment venues. ... more less
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