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Hotel Indigo Nashville
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Reviews (1,364)
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Reviewed May 8, 2013

After reading awesome reviews about the Hotel Indigo I had to check it out! The hotel is older, and we were put in a handicapped accesible room (which we did not need). Although the room was very clean, there was no carpet, and the furniture was rather outdated. Due to the fact we had a handicapped accesible bathroom, there was water everywhere after we showered! I hung my pajamas on a hook in the bathroom, when I returned that night they were gone. The building does not require a key to enter after hours, therefore anyone can walk in. My husband and I arrived late and found an employee sleeping in the lounge. On a good note, the staff was all very friendly, the bar was nice with local singers and songers writers nightly. The location is nice, right next to Printer's Alley and a nice walk from Broadway.

Room Tip: Don't let them put in a handicapped accesible room if you don't need it!!
  • Stayed: April 2013, traveled as a couple
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Thank Kim309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoNashGM, General Manager at Hotel Indigo Nashville, responded to this reviewResponded May 14, 2013

Thank you so very much for your review. We appreciate all reviews both positive and negative in which we can find ways to grow as a team and improve as a property each and every day. I apologize we did not put our best foot forward in a few areas and we are addressing those areas immediately. The Hotel just completed a 5 million dollar renovation in which we are very excited about all the next aspects of the hotel. The Indigo brand itself is a boutique hotel experience in which all rooms and hotels do boast the hard surface floor versus the carpet which gives us the versatility to ensure it is clean and fresh for each and every stay. I hope you will consider giving us another try when you come to Nashville. We would love to have you.

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Reviewed May 7, 2013

The hotel was lovely, rooms extremely comfortable and great location. We would stay here again. The front desk people were more than accomadting. The food was very good and we ordered room service one night prompt and very well prepared

  • Stayed: September 2012, traveled as a couple
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Thank Samlamb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoNashGM, General Manager at Hotel Indigo Nashville, responded to this reviewResponded May 8, 2013

Thanks for the great review! We hope to see you again in our great city and staying with us at the Hotel Indigo!

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Reviewed May 4, 2013

Hotel Indigo is conveniently located to the night life of Broadway and also to Printers Ally The front desk personnel are amazingly friendly and helpful. Nothing is too much trouble. We had a delicate situation that came up during our stay and the Assistant General Manager, Mindy Tennant, was so wonderful in the handling of it. She was discrete, friendly and accommodating. The rooms are clean and welcoming, except for the clean sheets/towels situation. We wanted clean sheets, didn't leave the "don't change" card on the bed and didn't get clean sheets...disappointing. The shower without doors is a fun thing to experience!
The bar was disappointing as was the music we heard there. Drink prices were also higher than elsewhere in the area.
Would definitely stay here when we come back to Nashville.

  • Stayed: April 2013, traveled as a couple
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Thank eibees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoNashGM, General Manager at Hotel Indigo Nashville, responded to this reviewResponded May 8, 2013

So glad you enjoyed your stay with us! I will be sure to pass the kudos on to Mindy! Thanks again.

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Reviewed May 3, 2013

We stayed in hotel indigo for two nights in late April. Hotel accommodations were pleasant. Hotel staff was very friendly and helpful. Downtown location makes it very accessible to the capital, farmer's market, Broadway, bi-centennial park, LP Field and more. I'd stay here again.

  • Stayed: April 2013, traveled as a couple
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Thank EFG22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoNashGM, General Manager at Hotel Indigo Nashville, responded to this reviewResponded May 8, 2013

Thank you so much for the great review! We hope you will choose to stay with us the next time.

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Reviewed April 30, 2013

I stayed here for two nights with my husband for a quick vacation from MN. It was walking distance to the Country Music Hall of Fame and the restaurants/bars on the Broadway strip. The room was nice, the tall ceilings make it feel larger-great shower!I wasn't impressed with the hotel bar as seating was limited for just four of us to sit and have a cocktail before dinner, also disappointed when they were out of the "featured" wine. Overall great place to stay if you're looking to check out downtown Nashville!

  • Stayed: April 2013, traveled as a couple
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Thank SaltmmmLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoNashGM, General Manager at Hotel Indigo Nashville, responded to this reviewResponded May 2, 2013

I appreciate the comments regarding the hotel and staff. I did share your feedback with food and beverage to make sure we stay on top of keeping the featured wine in stock. Its great comments like yours that help us to continue to get better. Thank you and I hope you will come see us again soon!

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