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Holiday Inn Express Hotel & Suites Nashville - Opryland
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Savings alert! 11% below average rates

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Savings alert! 15% below average rates

The price you found is 15% lower than this hotel's average rate of $197/night.

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Reviews (466)
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All reviewsgrand ole oprypancake makerfree shuttlehi expressfree breakfastindoor poolnear oprylandshuttle servicegeneral jacksonwithin walking distancethe hotel offersyogurtshuttle downtownshort drivefour nightswould stay here againnice breakfast
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341 - 346 of 466 reviews
Reviewed March 18, 2013

We love this hotel! Will stay there every time we visit Nashville. This visit was for business and they were more than accommodating. Very nice and friendly staff. Clean. Swimming pool was in great shape and CLEAN! We travel a lot and this hotel is a 'breath of fresh air'. Thank you!

  • Stayed: March 2013, traveled on business
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1  Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2013

First time visit to Nashville with my wife. Selected hotel based on other traveler reviews and was not disappointed. Stayed in Jr King Suite for extended weekend. Hotel staff were very accommodating, especially Debbie and Kayce who answered all our questions about the area, and offered touring and dining recommendations. Hotel is only 3 years old and in very good shape. Nice indoor swimming pool and generous breakfast buffet with several hot selections. Hotel provides free shuttle service to/from airport, Opryland Resort & Grand Ole Opry, but an airport rental car will provide more flexibility to visit all that the Nashville area has to offer. This Holiday Inn Express is a much, much better value for your dollar than the sprawling Opryland Resort across the street.

  • Stayed: March 2013, traveled as a couple
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1  Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2013

My husband and I visited Nashville and chose to stay here. First off I must say the hotel itself was very nice. Rooms very clean and comfortable. The staff on the other hand was a bit concerning. First, the lady checking me in was not very professional. She cussed in front of me which I thought was very unprofessional and she thought nothing of it. Then, as she was checking us in I paid her in cash and she told me they must hold my credit or debit card number on file in case something needed to be charged. Since I paid cash I declined my receipt when she ask if I needed it. (I never thought about being charged for the room again). As soon as I paid cash I went over to the guest computer to make sure it was not deducted from my account. At that time it wasn't. Once I returned home from our stay I pulled up my account and to my surprise I was charged for the the 2 night stay (which was close to $300). I was furious. I called the hotel and was informed that I must speak with the manager the next day that they could do nothing. Once I spoke to the manager he informed me that he wasn't sure he could help me but would investigate. He said he would have to pull cameras and count the drawer to see if it was accurate or not. After days of talking back and forth I finally got my money back!

  • Stayed: April 2012, traveled as a couple
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3  Thank destiny g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - Opryland, responded to this reviewResponded August 14, 2013

Dear destiny g,

Thank you for staying with us and providing us with your valuable feedback. We are pleased to know that your concerns were already resolved and that you found our hotel nice, clean and comfortable. It is regrettable your stay was not comfortable as it could have been due to the issues with the service you received. Your review will be used to consider improvements needed and we hope that you can give us a chance to show what we have done.

Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.

Sincerely,

Karen C
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2013

Not so good and not so bad. The lobby looked really good. Breakfast area is big and has enough tables. The property is really close to grand opry. You can walk there. The hotel has shuttle to grand opry every hour.

  • Stayed: December 2012, traveled with family
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Thank yunwwang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - Opryland, responded to this reviewResponded August 8, 2013

Dear yunwwang,

Thank you for your feedback and for choosing our hotel. I truly apologize for the not up to par experience you had during you stay with us. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is. I appreciate your feedback as this is our best resource for improving guest services. We hope to have another chance of hosting you should your travels bring you back to Nashville.

Sincerely,

Karen G.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2012

We loved this hotel and plan to stay there again. The staff was very friendly and helpful,finding us a suite and room together, they offer shuttles over to the Opryland resort, printed directions to some of the places we wanted to visit in Nashville. Hot coffee was always available in the lobby and the breakfast was very good .

  • Stayed: December 2012, traveled with family
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1  Thank Billie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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