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Reviewed 3 weeks ago

Great hotel , close to everything , 1st time for us all in Nashville , Concierge ( female) Robyn was wonderful she helped us plan , places to go , see and eat . Rooms were clean, lobby spotless , breakfast and coffee delicious !! Can't wait to go back and will recommend to everyone stay here when they visit Nashville

Date of stay: January 2020
1  Thank Kathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Nash_Downtown, Director of Sales at Hilton Nashville Downtown, responded to this reviewResponded 3 weeks ago

Hello Kathy,

Thank you for taking the time to share your experience with us and for the kind words regarding Robyn! We are so happy to hear that you enjoyed your stay from the rooms, to the staff, and the breakfast/coffee! We hope to welcome you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Not only is this Hilton conveniently located right in the heart of the action, but it's accommodations, service and staff are the best we've had so far in Nashville. We stayed for three nights and had a spacious room that had all the amenities you would expect to make your stay feel like home. The room was spacious with a view overlooking the Country Music Hall of Fame. It had numerous outlets conveniently place so you could charge all of your electronic devises. The shower was roomy with plenty of shelving to put all your toiletries. The bathroom was bright so makeup application was a breeze. We appreciated the nightlights, both in the bathroom and under the tv, that gave just enough light to guide you through the room at night. It was very clean and we had plenty of towels at our disposal. Housekeeping was on top of things. We had had a late night and when we woke for breakfast we knew we would grab a quick bite to eat and then return for a nap. That meant that we wanted our room cleaned while we were gone so upon leaving the room I approached Nadia, (housekeeping for our floor) and asked if she could clean our room so we could relax when we returned. She immediately stopped cleaning the room next to ours and started on ours. It was spotless when we returned. We spent all of our time enjoying the streets of Nashville so we didn't take advantage of the other amenities the hotel provided. The only area that I could see where some improvement could be made is for the hotel to have on hand some umbrellas that guests could check out on loan. We had one day of continuous rain and they did not have any umbrellas on hand. We are looking forward to staying here again in the future.

Date of stay: January 2020
    • Location
    • Sleep Quality
    • Service
1  Thank bfr9303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Nash_Downtown, Director of Sales at Hilton Nashville Downtown, responded to this reviewResponded 3 weeks ago

Hello,

Thank you for your kind words regarding your recent stay with us. We are so happy to hear that everything exceeded your expectations, from the service you received, to the amenities we offered, the hotel rooms, and our location. We appreciate you taking the time to share your experience with us and we hope to welcome you back soon!

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Reviewed 4 weeks ago

My husband and son went to Nashville for a birthday trip in November to a Titans game and stayed at the Hilton. They went above and beyond getting my husband Sprite Zeros which he loves, changing their room to have two doubles. Very nice hotel. The icing on the cake came from Tripp Harmon who is the valet there. He is a wonderful guy who met my son on a few occasions and realized he loves the Predators. He called me and got our address and sent my son a signed puck to our home with a wonderful note all at his own expense. He absolutely made my son's day, week, year. We are headed back to Nashville for a Preds game in a few weeks and will for sure stay there. It was the best and most personal experience we have had at at hotel and would for sure recommend Hilton Nashville Downtown.

Date of stay: November 2019
    • Location
    • Sleep Quality
    • Service
1  Thank kkros909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Nash_Downtown, Director of Sales at Hilton Nashville Downtown, responded to this reviewResponded 3 weeks ago

Hello,

Thank you for your feedback regarding your recent stay with us. We love hearing that Tripp went above and beyond to make your stay more enjoyable, we will be sure to pass this message along to him! We're so happy to hear that your son enjoyed his birthday trip and we look forward to seeing you again soon!

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Reviewed 4 weeks ago

Very nice. My husband and I never stayed in a real nice hotel due to costs. We splurged to walk downtown Nashville. We thought tht vallet parking was included cuz of price of a room but it wasn't. Shocked!!

Room tip: walking distance in any weather
Date of stay: January 2020
    • Location
    • Sleep Quality
    • Service
1  Thank crnbrd2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Nash_Downtown, Director of Sales at Hilton Nashville Downtown, responded to this reviewResponded 3 weeks ago

Hello,

Thank you for sharing your feedback with us. We are happy to hear that you and your husband enjoyed your stay and we hope to welcome you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Across the street from Bridgestone Arena. Trolley ticket booth right outside. Park your car and walk everywhere. Make dinner reservations way ahead of time. This property is worth every dime. Highly recommend.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Tammy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Nash_Downtown, Director of Sales at Hilton Nashville Downtown, responded to this reviewResponded 4 weeks ago

Hello Tammy,

Thank you for your feedback regarding your recent stay with us. We love hearing that you enjoyed our central location in downtown Nashville. We hope to welcome you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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