Got there 7:30 pm no reservation and told only room available was executive suite best room at $199 a night. With aarp discount $179. I took it. Room was not cleaned sheets not changed. They had bodily fluids on them. I called for them to be changed and the girl brought 1 sheet and asked me if I was ok with JUST the bottom sheet being changed. She sat on the bed playing with her phone waiting for the other employee to bring a second sheet.. no pillow cases just a sheet no blanket. I was too tired to wait another 15 minutes so she leaves. In morning we go to take a shower and the mat had a large foot print on it. I went down to front desk and the man who was the house keeping manager said oh so sorry I can offer you 30% off your bill. Wow I was shocked and after a few more words gave 50% off. I left paying $101 for the worst room I've ever had with holiday Inn express. Would they be ok with this? I had 2 more hotels to stay in on our trip and did not use their respective company again
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- Also Known As:
- Holiday Inn Express Nashville w-i40 / Whitebridge Road Hotel Nashville
- Baymont Inn Nashville West
- Nashville Baymont Inn