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“Don't believe the hype”
Review of Hutton Hotel

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Hutton Hotel
Ranked #17 of 155 Hotels in Nashville
Certificate of Excellence
Nashville, Tennessee
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Don't believe the hype”
Reviewed July 21, 2013

It's said by some that this is a 5 star hotel. If this is the standard for 5 star luxury in Nashville, it will be a huge disappointment for anyone that has or will visit a hotel that truly boasts the title. My hubby and I planned a get away at the hotel and utilized one of the specialized packages for romance. The package was to include roses, champagne, and strawberries upon arrival; couples massage; breakfast in bed. We had to inquire about everything and concluded that the staff was not efficient. The champagne and strawberries were delivered after 10pm. We never received the roses. We called to inquire about the massage since there were no instructions given. The couple's massage was nice but the facilities didn't reflect one of a luxury hotel. The sofa inside the King suite was soiled and the view was unfavorable. The room was clean but it did not scream luxury. Upon checkout, we discovered that they charged us for the package AND extra charges. After much discussion, it was very clear that the staff was completely UNCLEAR about the specialty packages offered by the hotel. The only positive that I can offer would be the service and helpfulness of the valet. They greeted us with a welcoming professionalism and they said goodbye with an eagerness to help. We went to Loews Hotel after leaving the hutton and were completely satisfied.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (342)
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New York City, New York
Level 5 Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 21, 2013

Great room
Great service
Fine people
Good lighting in all rooms
Many good qualities
Interesting checking to make you feel special
The restaurant was wonderful
Room service on time

Friendly staffGreat meeting facilities

Room Tip: I want to go back...
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level 5 Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 21, 2013

I love being spoiled by a hotel and that is the plan at the Hutton. I would have been happy to never leave the hotel. Staff was responsive to all our needs. So enjoyed the aroma of eucalyptus in the public areas. And the complimentary slippers. Plus the high end fitness center. Why leave?

Room Tip: Get a suite if you can.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 56003Nancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambler, Pennsylvania, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 21, 2013

The Hutton Hotel has everything that you will need for your vacation in Nashville. From the time you get greeted at the door until the time you leave, everyone at the Hutton will go out of their way to make your stay enjoyable.

Check-in was easy, the suite was spotless and roomy, the beds are extremely comfortable and don't ever deny the turndown service (slippers left by your bedside, fresh towels, and candies and water). The hotel is also VERY family friendly.

And don't be concerned that the hotel is not right down town. The shuttle service is fantastic. With the exception of our trip to the Grand Ole Opry (which is out of the shuttle's service area), we used this service nearly twice a day. The valets go out of their way to be helpful and to make your experience enjoyable - which they did!

Honestly, we would highly recommend the Hutton and would definitely stay here again.

  • Stayed July 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank KimmyDula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, United Kingdom
Level 5 Contributor
71 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 17, 2013

We received a very warm welcome at this hotel from both the car park / valet staff and the reception staff. this friendly atmosphere then continued throughout our stay. The room was spacious, clean and comfortable. Would definitely stay again if we were in Nashville.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 52stella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 15, 2013

Just spent five days there. The Hutton was beyond compare. From Kenny and the valet crew to the entire staff, everyone greeted you constantly. All took the time to ask if I was enjoying my stay; in the lobby, elevators, everywhere. Loved that there was not 'front desk,' instead chairs/desk to check in and be welcomed. Room well appointed/rain shower very cool. One small glitch: handled perfectly. Bottle of wine with nice note appeared shortly in the room. Steps at the entrance a great place to people watch. Valets super, keeping everything moving and giving perfect advice/directions. Located close to all the music action downtown/music row. My local associates gave it high marks. Now I know why.

  • Stayed July 2013, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level 4 Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed July 14, 2013

I stayed here for business. If I had the money, I wouldn't take anything less. Everything was clean, beautifully designed, and divine. Top notch service. Walking distance to Vanderbilt (key for me). They also have a van that will take you short distances, including to the downtown honky-tonk area.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sophiaqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hutton Hotel

Property: Hutton Hotel
Address: 1808 West End Ave, Nashville, TN 37203-2506
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Nashville
#4 Romantic Hotel in Nashville
#4 Business Hotel in Nashville
#7 Luxury Hotel in Nashville
#12 Family Hotel in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hutton Hotel 4.5*
Number of rooms: 247
Official Description (provided by the hotel):
Hutton Hotel redefines Southern luxury with unparalleled service and elegant, contemporary design. Nashville’s only Four-Star property is a member of Leading Hotels of the World, and has been named to Travel + Leisure’s T+L 500, Travel + Leisure’s World’s Best, and the Conde Nast Traveler Hot List. Nestled in the heart of popular midtown, the hotel blends effortless access to attractions, businesses, and nightlife with gracious hospitality and thoughtful service. Guest rooms are appointed for refined comfort and modern convenience with flat-screen TVs, media hubs and rain showerheads. We offer multiple room types, including suites and unique Cardio Kings, equipped with in-room elliptical machines. Hutton Hotel is also nationally recognized for its innovative green initiatives, examples of which you find all the way from your guest room to the parking garage. Service is our first priority, and, from housekeeping to concierge, our staff is pleased to assist with any need. A few additional comforts you’ll find at the Hutton included complimentary manager’s wine reception Monday – Thursday, 5pm—6pm; a Tesla Model S all electric courtesy vehicle available for destinations within a 3-mile radius of the property; a state-of-the art fitness center; and complimentary Nespresso machines on every guest floor. ... more   less 
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Also Known As:
Hutton Hotel Nashville

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