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“Great-smelling hotel!”
Review of Hutton Hotel

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Hutton Hotel
Ranked #19 of 159 Hotels in Nashville
Certificate of Excellence
Reviewed September 30, 2012

I just stayed at the Hutton for a conference, and I loved everything about this hotel. The lobby, rooms, and hallways smell wonderful. My room was spotless, with a clean, fresh bed. The bathroom was exquisitely decorated and thoughtfully stocked with high-end bath products. The hotel provides robes and slippers for guests, along with mini bar snacks and a coffee maker with a nice selection of organic teas. The restaurant and evening wine reception were also delightful, and all of the staff members were cheerful and helpful. The hotel is located near good restaurants and Vanderbilt University--a nice area for walking around.

Room Tip: I'm not sure there are any bad rooms in the hotel. All of my colleagues had great accomodations.
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  • Stayed: September 2012, traveled on business
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Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,469 - 1,475 of 1,992 reviews

Reviewed September 28, 2012

I stayed at the Hutton twice over the last month and it is, quite simply, one of the best hotels I have ever stayed at. What sets this hotel apart from others is the staff. They are polite, kind, and helpful... almost to a fault. It's incredible the way every person there-- from the bellhops, to the check-in staff, to the maid service, to the maintenance team-- EVERYONE, treats their guests. Southern Hospitality at its absolute finest.

The rest of the hotel follows suit: A great bar & restaurant, a nice little cafe, clean and comfortable rooms, and an awesome location in midtown-- near plenty of bars & restaurants. Added bonus: the awesome (and unique) little espresso machine on each floor. I can't imagine staying at another hotel in Nashville.

  • Stayed: September 2012, traveled on business
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Thank NYC5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2012

Just stayed here this past weekend with two girlfriends and we had such a nice stay at The Hutton Hotel! Hotel is very elegant & contemporary with great signature pieces throughout the lobby and the most amazing "fall" smelling candles! We ordered breakfast room service three times and it came up to the room promptly each time, right temperature food/coffee and absolutely delicious! The room, master bed and pull out couch were all very comfortable, glass sink in the bathroom, stone standing shower with rainforest shower head, Molton Brown amenities and bose speakers in the bathroom that link up to the television. The staff at the hotel are fantastic, very helpful, always have a warm smile, really listen to what the guests needs and patient. Lauren from the concierge desk was delightful in helping me with some nearby shopping needs, Jacob and Logan at the valet were great as well! Overall great stay. Hotel is close to down town- about a 5 minute taxi ride (under $10 with tip) or you can use the complimentary hotel car service when available (first come first serve). Great stay and looking forward to coming back to Nashville & The Hutton Hotel!

  • Stayed: September 2012, traveled with friends
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Thank WsptGal126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2012

I stay in hotels on a continuous basis. I stay in 3 star to 5 star hotels, so I have a wide range of experience. The Hutton is above the best of the best. Everything about my stay was fantastic. Let's start with check-in. You are welcomed individually at a desk with one rep, not at a long desk of never enough staff to handle the people standing and waiting to get checked in or checked out. Therefore, the check in went very smoothly and quickly. On to the room - The Best! It is super clean. From the carpet to the bed to the drapes to the bathroom, spotless. The bed was very comfortable as were the pillows. Overall decor was also great. The shower will always be remembered, it is so unique.

We ate lunch in the restaurant shortly after we checked in. The crabcake sandwich was as good or better than I have ever had. And the fries were the best I have ever had in a restaurant. I ate several more meals there, and they were all very good. Room Service was prompt. On both occasions, they told me it would be 25 to 30 minutes, and they were there in 15 minutes.

All of the staff that I dealt with in any way were wonderful.

I can't say enough. If you have visited Nashville and didn't stay at the Hutton, your trip wasn't complete!!

  • Stayed: September 2012, traveled on business
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Thank Debbie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2012

First time in Nashville and had an amazing stay at The Hutton. The staff is wonderful; everyone goes out of their way to deliver excellent customer service. The hotel lobby and rooms are beautiful. The bed was very comfortable and I got a great nights sleep. The courtesy shuttle (first come, first serve within 3 miles of the hotel) was extremely helpful and we took this many times. Being from NYC, this hotel was an easy walk to Downtown, Vandy campus, Centennial Park. Laura the concierge was extremely knowledgeable. We had no idea where to begin our sightseeing when we arrived and she set us up with a fabulous agenda. I would be thrilled to stay here again!

  • Stayed: September 2012, traveled with friends
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Thank LadyLuxeNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

I am extremely picky when it comes to hotels. My friends actually make fun of me for how much of a germ freak I can be when it comes to staying places. The Hutton exceeded all my expectations. It was very clean and the service made me feel right at home. The room was spotless, trendy and comfortable. The food was to die for as well! My friends and I were concerned that we were "too far" from downtown, but in reality it was the perfect distance, only a mile or two up the road, and a complimentary car or cab service that was non stop. This will be the only hotel I still at from here on out in Nashville!

  • Stayed: September 2012, traveled with friends
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Thank Raina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

I was very excited about my stay in Nashville as my husband and I were finally enjoying a night alone (no kids) and uninterrupted sleep. I had also sent a group a year ago (Meeting planner by trade) and was sick to think I did that after my experience. At 3AM, a worker decided it was time to flirt with some girls on our floor, they were so loud I was awoken out of my much needed night of pure bliss. When I called to discuss this with the manager on duty he answered with very low beat almost annoyed voice. Having known that I was a planner who had brought a group and had a horrible experience you think he would have provided some compensation...nope and I am not the type to ask for it. Having traveled a ton I also felt that the hotel did not live up to the high end marketing it provided potential guests. The room was very small and the bathroom sink almost drove us crazy with the nozzle so close to the back of the facet it is almost impossible to wash your hands. The highlight was the amazing young man at the valet, so personable and very helpful. What a disappointing anniversary weekend with regards to the room.

  • Stayed: September 2012, traveled as a couple
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1  Thank Bakergirl79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPANashville, General Manager at Hutton Hotel, responded to this reviewResponded September 26, 2012

I would like to apologize for the issue you had while our guest. Members of our team do make constant sweeps of the guest room floors to ensure the noise is kept to a minimum. Please be assured when you brought this up during your stay we reviewed our procedures so this does not occur in the future.
After the "employee" incident was brought to our attention we immediately did an investigation and were able to determine this person was not a Hutton team member. I believe someone was just telling you they were so they could continue their conversation.
I am certain we have a room you would enjoy and please do contact myself to discuss compensation. We pride ourselves in having a great facility with a fantastic team and if this is not what you experienced we would like the opportunity to make it right for you.

Regards,
Steven Andre
General Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hutton Hotel

Address: 1808 West End Ave, Nashville, TN 37203-2506
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Nashville
#4 Business Hotel in Nashville
#4 Romantic Hotel in Nashville
#8 Luxury Hotel in Nashville
#12 Family Hotel in Nashville
Price Range: $218 - $898 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hutton Hotel 4.5*
Number of rooms: 247
Official Description (provided by the hotel):
Hutton Hotel redefines Southern luxury with unparalleled service and elegant, contemporary design. Nashville’s only Four-Star property is a member of Leading Hotels of the World, and has been named to Travel + Leisure’s T+L 500, Travel + Leisure’s World’s Best, and the Conde Nast Traveler Hot List. Nestled in the heart of popular midtown, the hotel blends effortless access to attractions, businesses, and nightlife with gracious hospitality and thoughtful service. Guest rooms are appointed for refined comfort and modern convenience with flat-screen TVs, media hubs and rain showerheads. We offer multiple room types, including suites and unique Cardio Kings, equipped with in-room elliptical machines. Hutton Hotel is also nationally recognized for its innovative green initiatives, examples of which you find all the way from your guest room to the parking garage. Service is our first priority, and, from housekeeping to concierge, our staff is pleased to assist with any need. A few additional comforts you’ll find at the Hutton included complimentary manager’s wine reception Monday – Thursday, 5pm—6pm; a Tesla Model S all electric courtesy vehicle available for destinations within a 3-mile radius of the property; a state-of-the art fitness center; and complimentary Nespresso machines on every guest floor. ... more   less 
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Also Known As:
Hutton Hotel Nashville

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