My wife and I stayed at The Hutton in a one bedroom penthouse suite for three nights, May 28-31, and found this place to be magnificent. The hotel matches our personalities well: less formal than most 5-star hotels but impeccable service. From the moment we arrived, the valet attendant, the bellman, the front desk receptionist were all gracious and truly welcomed our arrival. We did have one little glitch after check-in. Our room, though beautiful, had not been cleaned from the prior guest. Needless to say, I expected more but the problem was promptly remedied with friendly and professional housekeeping services. Although our first impression was a "dirty room", this memory was soon forgotten as the remainder of our stay was flawless. Who says one never get another chance to make a first impression?
Our suite was a little smaller when compared to most hotels in which we ordinarily stay but it was trendy and comfortable. It was complete with the usual upscale amenities: robes, imported soaps/shower gel/shampoo and turn down service with a little chocolate treat. The Hutton Hotel amenities are similar to any 5-star property in which we have stayed.
Service at The Hutton is what sets this property apart. Each person I encountered at this hotel seemed to have a sincere desire to happily meet my needs without the arrogance and stuffiness usually encountered at similar properties. Don't get me wrong, the personnel were very professional and not too friendly but not too stuffy. Like Goldilocks said: "they were just right". Although I appreciate great service even if it comes with a little attitude, the service provided at The Hutton matched my personality well: it was a little less formal and a lot more friendly.
We were unable to use their shuttle service as it was too busy to meet our needs. This was a little disappointing but the taxi worked just fine.
In summary, I would highly recommend this hotel to others. The exterior does not represent the interior's trendy beauty and the service I received was equal to any 5-star property without the attitude. I must mention that I am a member of the Leading Hotel's of the World Leader's Club of which The Hutton is a member. I do not think this membership afforded me anything extra; however, I mention it to be complete.
- Official Description (provided by the hotel):
- Hutton Hotel redefines Southern luxury with unparalleled service and elegant, contemporary design. Nashville’s only Four-Star property is a member of Leading Hotels of the World, and has been named to Travel + Leisure’s T+L 500, Travel + Leisure’s World’s Best, and the Conde Nast Traveler Hot List. Nestled in the heart of popular midtown, the hotel blends effortless access to attractions, businesses, and nightlife with gracious hospitality and thoughtful service. Guest rooms are appointed for refined comfort and modern convenience with flat-screen TVs, media hubs and rain showerheads. We offer multiple room types, including suites and unique Cardio Kings, equipped with in-room elliptical machines. Hutton Hotel is also nationally recognized for its innovative green initiatives, examples of which you find all the way from your guest room to the parking garage. Service is our first priority, and, from housekeeping to concierge, our staff is pleased to assist with any need. A few additional comforts you’ll find at the Hutton included complimentary manager’s wine reception Monday – Thursday, 5pm—6pm; a Tesla Model S all electric courtesy vehicle available for destinations within a 3-mile radius of the property; a state-of-the art fitness center; and complimentary Nespresso machines on every guest floor. ... more less
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- Also Known As:
- Hutton Hotel Nashville