We changed our reservations when we saw their write up about walking disatance of the Grand Ole Opry, what a mistake! It was 97 degrees outside and no one would want to arrive at the concert drenched in sweat. They are misleading people saying they are just steps away (not even close!). We told the desk this and the clerk said they had brought it up with the Manager before. Our feet stuck to the bathroom floor when we first arrived and had the room attendant clean it for us. We took the hotel shuttle over to the Gaylord Opry Land Hotel and were stranded there, we called to get picked up. After about 30 minutes in the heat we jumped on a bus with a group of convention people. When we got back they said they were sorry but had been swamped with check-ins and forgot us. We took the shuttle that evening to Nashville Nights and when we called right at 11:00 pm they said it was to late (missed by a minute), but they would call us a cab. We waited a long time and gave up and walkd in the middle of the night. We never trusted the shuttle again and I had to drive everywhere which defeated our staying at this hotel! The bed was hard and hurt my back in the morning. My wife got sick with the breakfast and didn't eat it the rest of the stay. We mentioned on the check out and they smiled and said ok. I do not know what the sign 100% satisfaction means because they didn't seem to care. They are not withing walking distance of the Grand Ole Opry! Unless your wearing hiking shoes and are ready for a marathon. This hotel does not live up to any Hampton standards, the people are friendly but that didn't do us any good when we needed a ride. Think twice about this one and so much for the 100% satisfaction - they need to take that sign down!
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- Also Known As:
- Hampton Inn & Suites Nashville @ Opryland Hotel Nashville
- Hampton Inn And Suites Nashville @ Opryland
- Hampton Inn Nashville