We stayed here for the CMA Music Festival (formerly Fan Fair). The location was great for walking to everything. The front desk was great; and maid service was great. One concierge was extremely helpful. Another one was practically worthless...advised us to get a business card from the cab we went to an event in so we could call him for the return trip. Unfortunately, the cabbie was off-duty by then. Another time, when he said he would arrange for a cab to pick us up at an off-site location, the cab never showed. One wake-up call came 30 minutes late. Our room service breakfast, pre-ordered the night before arrived late. These may be minor things, but when you're on a schedule, and paying these prices, you expect the minor things to be done correctly.
- Official Description (provided by the hotel):
- Opened in 1910, The Hermitage Hotel is Tennessee's only Forbes Five Star and AAA Five Diamond Hotel. At Nashville's oldest and original hotel, come experience true southern hospitality and charm. ... more less
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