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The Hermitage Hotel
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Reviews (1,696)
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All reviewsoak barcapitol grillehistoric hotelturn down servicemen's roomsoaking tubseparate showerstate capitolfive star hotelfour seasonsbeautiful lobbysouthern charmroom servicebottled waterrooms are spaciousgorgeous hoteldowntown nashville
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Reviewed May 6, 2014

This is a magnificent hotel in an awesome location, easy walking distance to live music and restaurants. Our room was spacious, spotless and beautifully decorated. We had a meal in the hotel bar - delicious food, welcoming and gracious service. The staff at this hotel were all absolutely fantastic. They were full of information about what to do, where to go and what to eat. The doorman, Steve and the valet attendant were especially helpful. This was the first hotel of our three week American holiday and nowhere else came close. If you are in Nashville - stay here, you won't be disappointed!

  • Stayed: April 2014, traveled as a couple
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2  Thank PrincessPenny_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2014

This is certainly a very nice, upscale hotel, especially if you like older, restored, historic properties.
Another plus is that it is relatively small (approx. 100 rooms), so you don't get the large tour group or convention crowd.

While we certainly enjoyed our stay here, there were a few minor service issues. Also, some of the furnishings (e.g., carpeting) are showing wear. The hotel is somewhat of a hike (downhill going, uphill returning) from many of the downtown attractions.

Overall, I would rate the Hermitage somewhere between 4 and 5 stars.

  • Stayed: May 2014, traveled as a couple
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1  Thank FCBasel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet K, Public Relations Manager at The Hermitage Hotel, responded to this reviewResponded May 14, 2014

Thank you so much for visiting us during your time in Nashville. We are disappointed to hear that your visit did not entirely meet your expectations. However, we are delighted that you did, overall, enjoy your visit. We will certainly be sharing the service issues you mentioned with the team so that we can address those immediately.

Again, thank you so much for visiting us and for your post. We look forward to seeing you again soon.
Janet

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2014

Gracious property with large comfortable rooms, good service and central downtown location. The property is a traditional upscale hotel with less of the nightclub bar/restaurant in the lobby and hip/cool vibe of a newer hotel but does an great job of delivering a gracious and distinctly southern hotel experience.

Room Tip: ask for a room with a view of the state capital building.
  • Stayed: April 2014, traveled on business
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Thank ctyankee20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2014

I have now stayed at the Hermitage 3 or 4 times, and each experience is truly spectacular. The service is top notch without being over the top. The food in the restaurant is great. And, most importantly, the rooms are wonderful. On the last point, the rooms are large and functional, with great bathrooms and insanely comfortable beds. Every room comes stocked with a selection of pillow types, including traditional down, memory foam and buckwheat. The downside of all of this is it will be hard to wake up in the morning!

I suppose if I were to nit pick, the gym could be a bit larger. But I'm stretching to find counterpoints to the overwhelming positives. I look forward to my next stay(s) at this fabulous hotel. One of these times I hope it's for more than just one night!

  • Stayed: March 2014, traveled on business
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1  Thank gadgetfreak98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2014

Our recent stay at the Hermitage was very enjoyable. The hotel staff could not have been more accommodating, although we did have a couple of issues with housekeeping in our room. It is truly a beautiful hotel with much history and is located very convenient to the center of Nashville making it possible to walk to many attractions.

Room Tip: I won this trip while at the Sanctuary in Kiawah Island; The room was comparable to a garden view at the Sanctuary. We did not choose the room although we were extremely pleased with it.
  • Stayed: April 2014, traveled as a couple
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1  Thank tmoyer2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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